Smart Phone Repair
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Kiosk located inside The Oaks Mall in front of Claire’s, 590 W Hillcrest Dr
Thousand Oaks, CA 91360 - 805-807-9983
Hours
Chamber Rating
-
Thalia R.
I cracked my iPhone 11 and it's been falling apart for a few years. I finally made some time to fix up my screen today. They took me in for a walk in. Finished in 20 minutes. For fixing my screen + new glass protector totaled 116$. Phone looks brand new again. Only downside is apple is annoying and won't get rid of a notice in my settings that I have a "not authorized by apple part" warning. But oh well
Mar 3rd, 2023 -
J B.
I used Smart Phone Repair (a booth) in the Oaks Mall in Newbury Park last week to install a phone screen protector for my new Samsung phone (S23+). The price was $32 including tax. I went back to Smart Phone Repair this week with my spouse's phone (Samsung S23+, the same exact phone) and was charged over $42 for the exact same screen protector.When I questioned the price after he installed the screen protector, his response was the screen protectors went up in price. This was obviously a rip off and I would suggest people shop around for a better price and service.
Feb 27th, 2023 -
Michael O.
Came in with a completely shattered iphone. My flash on my camera was hanging on by a cord, it was bad. I went to The Fix in the same mall but they had awful customer service and they charged me WAY more than smart phone repair for the same problem last time i broke it. There, $200 for a back repair. Here, $95 for the same repair (which was honestly much worse this time around). The technician had it done in 1 hour and did not even ask for my passcode, something The Fix did which made me feel very uncomfortable. Professional and friendly the whole time. I will always come here in the future.
Feb 25th, 2023 -
Clinton T.
Sent out a request for quotes to get my iPhone SE's screen replaced and Zubair responded almost right away with a very reasonable and lower quote than anyone else. I dropped it off with him at the mall and he had it done in 20 min on the dot. Very professional, and excellent service I couldn't recommend more! Thanks again!
Feb 20th, 2023 -
Ram C.
That charged me more than double for replacing the screen and battery for my I phone 12 pro max which was not even working for 1 month . When I went again to them and said I repaired my phone here and the battery and screen not working athey asked me to get receipt done how I found the credit card transaction they could locate the receipt even after that they found I was charged multiple times when I asked done discount as I was fooled last time. They said it was my fault that I paid more and they can charge ten time to and make advance which was not correct in business and no ethics and no ownership and no respect for customer
Jan 26th, 2023
Contact Info
- 805-807-9983
Questions & Answers
Q What is the phone number for Smart Phone Repair?
A The phone number for Smart Phone Repair is: 805-807-9983.
Q Where is Smart Phone Repair located?
A Smart Phone Repair is located at Kiosk located inside The Oaks Mall in front of Claire’s, 590 W Hillcrest Dr, Thousand Oaks, CA 91360
Q What days are Smart Phone Repair open?
A Smart Phone Repair is open:
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 7:00 PM
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Q How is Smart Phone Repair rated?
A Smart Phone Repair has a 4.9 Star Rating from 283 reviewers.
Hours
Ratings and Reviews
Smart Phone Repair
Overall Rating
Overall Rating
( 283 Reviews )Thalia R. on Yelp
I cracked my iPhone 11 and it's been falling apart for a few years. I finally made some time to fix up my screen today. They took me in for a walk in. Finished in 20 minutes. For fixing my screen + new glass protector totaled 116$. Phone looks brand new again. Only downside is apple is annoying and won't get rid of a notice in my settings that I have a "not authorized by apple part" warning. But oh well
J B. on Yelp
I used Smart Phone Repair (a booth) in the Oaks Mall in Newbury Park last week to install a phone screen protector for my new Samsung phone (S23+). The price was $32 including tax. I went back to Smart Phone Repair this week with my spouse's phone (Samsung S23+, the same exact phone) and was charged over $42 for the exact same screen protector.When I questioned the price after he installed the screen protector, his response was the screen protectors went up in price. This was obviously a rip off and I would suggest people shop around for a better price and service.
Michael O. on Yelp
Came in with a completely shattered iphone. My flash on my camera was hanging on by a cord, it was bad. I went to The Fix in the same mall but they had awful customer service and they charged me WAY more than smart phone repair for the same problem last time i broke it. There, $200 for a back repair. Here, $95 for the same repair (which was honestly much worse this time around). The technician had it done in 1 hour and did not even ask for my passcode, something The Fix did which made me feel very uncomfortable. Professional and friendly the whole time. I will always come here in the future.
Clinton T. on Yelp
Sent out a request for quotes to get my iPhone SE's screen replaced and Zubair responded almost right away with a very reasonable and lower quote than anyone else. I dropped it off with him at the mall and he had it done in 20 min on the dot. Very professional, and excellent service I couldn't recommend more! Thanks again!
Ram C. on Yelp
That charged me more than double for replacing the screen and battery for my I phone 12 pro max which was not even working for 1 month . When I went again to them and said I repaired my phone here and the battery and screen not working athey asked me to get receipt done how I found the credit card transaction they could locate the receipt even after that they found I was charged multiple times when I asked done discount as I was fooled last time. They said it was my fault that I paid more and they can charge ten time to and make advance which was not correct in business and no ethics and no ownership and no respect for customer
Overall Rating
Overall Rating
( 283 Reviews )Write a Review
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