CorpNet, Incorporated

Edit: One star changed to 3 stars, the original review remains below. Michelle (customer experience manager) and I spoke, and they are doing what they can to make it right. The paperwork was eventually submitted and processed properly by my state so I received what I had originally contracted them to do, and the customer service experience was great enough that I would now still consider them for future needs/give them another chance down the road. Original Review - They failed to file my paperwork for 4 weeks. When confronted, they lied to me about it "just taking a while" while I suddenly got a flurry of emails from my state that paperwork was submitted. When I called them out on it and that I had checked with my state, they "didn't know I had someone look into it", admitted they just filed it, and blamed the delay on my email going to their spam Except, the last email in our chain was them acknowledging my data and they were going to file the paperwork. There was nothing in any spam folders for them to be waiting on. Accidents/forgetfulness happens, own it. However lying multiple times to a customer is unacceptable.
Apr 4th, 2024

I contracted with CorpNet through Gusto to perform services I could have handled on my own but chose not to for the sake of convenience. While the process wasn't seamless, I firmly believe my experience is not the norm, and that future transactions will go smoothly. CorpNet showed prompt & sincere interest in my feedback in order to improve processes moving forward, and their handling of the situation on the back end ensures I will contract with them again in the future. Kudos to Jordan & Karsen for representing CorpNet so well.
Mar 5th, 2024

Beyond subpar services provided. I worked with this company for years and still have yet to be impressed with the customer service I experienced or the actual business services they provide. I found them to be cookie cutter and templated to the point where they dont truly support each businesses unique needs and the team they are supporting. In one incident I found myself paying $900 for trademark services only to find out that the service provided was leaving me with a feeling of a lot to be desired after it was said and done. I had to manage the trademark process afterwards and ultimately payed 3 times the amount to get it done right. Lesson learned. And that is only one example, I have more. Regardless they do provide services I will continue to use as it feels more like commodity rather than bespoke services. I use them for the absolute bar minimum and really had high hopes for the experience when I first started using them as a service provider. I hope they get it together. Edit: After looking at the other low scoring reviews I had a similar experience with a lady named Amanda B. She somewhat treated us like we were gonna be gone tomorrow, like we didnt matter. Or even too small to care about. It was an experience, she would ask me questions about my formation following a standard tech startup and why.. it felt like she was testing me like I didnt know what I needed or wanted and worst of all, she was recommended. Regardless, it was a part of my journey. Im here to share.
Feb 25th, 2024

Excellent experience with Armando Benavides! I called with some questions about a form I was told I needed to fill out with the Secretary of State regarding my LLC, but was questionable if it was something I truly needed to fill out given my circumstances. I looked everywhere for answers talked to business professionals, a lawyer, the secretary of state office, and no one had answers. I was connected quickly to Armando, and he knew exactly what my situation was. He explained everything I needed to know in a kind, professional, and easy to understand manner. Could not be happier with my experience. Will absolutely be recommending this business to friends, as well as utilizing it whenever I can!
Feb 14th, 2024

Great for registered agent and forming your company
Nov 5th, 2023