Ace Hardware of Thousand Oaks

Mark Llewellyn _{on Google}

Mar 29th, 2024

Got help in the Hardware Department by a wonderful young lady Kelley! The department was very busy, and the poor young lady was by herself (Shame on Management), but I watched her calmly handle 2 customers prior to me very thoroughly, and when it was my turn she gave me the same professional courtesy cutting rope and chain. She is the kind of person you found everywhere 20 years ago plus, but not much anywhere these days. She is a great asset to ACE HARDWARE and would be a sought after person in todays job market! If you are in Hardware, look for Kelley!! Thanks Kelley!!

David Adkins _{on Google}

Mar 26th, 2024

Friendly staff andvwell stocked for a neighborhood hardware store...

Katama Kat _{on Google}

Feb 29th, 2024

See Mike in the paint department, or Courtney or Kaitlyn or Charlotte up at the front registers! I tried to do my survey, but it expired. I absolutely will not walk into a Home Depot or Lowes after finding this Ace Hardware.
Im doing a large home project and they recognize me and call me by name when I come in! Luuv this place & EXCELLENT customer service.
Many years ago we used to have one in Newbury Park.
This is your great good old-fashioned hardware store thats not completely overwhelming like the big box. I love the customer service in here. Each of the employees do the jobs of three people.
Its light and bright and joyful to shop in the store. Not allowed, echoing dark place like Lowes or Home Depot. I wish those big box never came here. I like the good intimate Ace

Tom Clark _{on Google}

Feb 21st, 2024

Very helpful people working here.