El Pollo Loco

Great place to eat
Apr 4th, 2024

Nice
Mar 31st, 2024

The employees at this location are completely incompetent, don't know how to follow and order screen. Been to this location multiple times and every time the order is wrong or missing items or both and if you ask them if everything is in their they'll lie straight to your face saying when they know items are missing.
Mar 26th, 2024

I had misread the menu price and was questioning the price difference and the young man handled the situation with kindness and grace... he had such a genuine, pleasant attitude and I really appreciated it! I wish there were more of him around, cause these days good customer service can be tricky! The manager was great as well! I remembered as I drove off that I remembered the manager from yrs ago and he was awesome back then too! They could teach the Winchester location a thing or two cause that location is the complete opposite experience! The coleslaw had a weird taste, not sure how to describe it, like maybe a stage of it about to go bad. I didn't continue to eat and was bummed cause I love their coleslaw and like to have it with every bite of chicken.
Mar 16th, 2024

Mar 10th, 2024