Bank of America (with Drive-thru ATM)

The ATM at this location took my money without depositing into my account
Feb 3rd, 2024

I needed to send some emergency funds internationally and was told someone will be with me in 30 minutes an hour later they said that they can not help me. Never even asked if I bank with them.. and yes I do and Im a platinum member. End up going to Albertsons Western union and got the funds transferred in 10 minutes. 0 stars
Jan 25th, 2024

I was told a check would be available the next day when I deposited check in person . They put a 10 day hold on my check now and theres nothing I can do about it . This back is full of tricks and scams
Mar 13th, 2023

Long lines few tellers
Feb 6th, 2023

The worst customer service, the only ones that knows the meaning of that in this location are Monica and David!!! My mom went there on Saturday 4th around 11:30 am she only needed her bank statement but she needed someone that speaks Spanish the guy that was at the entrance was bilingual and send her to the line but wasnt kind enough to help her translate, the tellers were extremely rude to her and just said no hablo espaol, there was a nice lady on the line that offered to help my mom translate and the teller told her its not necessary well help her which they didnt and my mom was just standing there feeling very uncomfortable and embarrassed so she took her documents back and left, and what upsets me is that this is not the way to handle this situations because they know that a lot of their customers are non English speakers!!! So train these people to do better with customers.
Oct 12th, 2023