SJ Health California Street - Healthy Beginnings

I literally don't understand how they have two stars. They take forever to answer the phone and there's so many extensions. Healthy beginnings doesn't have their own phone number to call directly. They have me waiting forever even though I have an appointment. It's ridiculous. All they do is apologize but they don't change. I been waiting for my ultrasound appointment and it's been a month and they don't send the referral. But when I go they tell me to give them 4 days and I do and I call the ultrasound they say there's no referral.
Nov 30th, 2023

They told me my baby didn't have a heartbeat and I needed to go to tate diagnostic for a better check up one week later they still haven't faxed the paperwork to tates I'm in pain sick never going back
Oct 31st, 2023

1 pm appointment 9-26 still sitting after 1 1/2hour. Poor communication. Sad when you watch waiting area . If you can't be seen in a reasonable time should be given choice to reschedule.
Sep 12th, 2023

I would rate them ZERO STARS if I could. Worse prenatal service they rejected me getting a OBGYN had 4 different midwifes who don't know what the hell they are doing or talking about . Never took the time to even use the Doppler nor measure my stomach NOTHING at all. Had so many complications since the beginning trips to the ER. ER would tell me one thing and Id always call to get in contacts with the midwife and of course they never took my concerns in consideration everything was normal to them . Lost my baby boy at 22 weeks due to me going into preterm labor and actually being a high risk pregnancy I was in the borderline of dying do to an infection I had which they never ran labs for that ended up going into sepsis shock.Oh and they never go over your ultrasound results or labs I had to ask them how everything came back but them doing it on their own never !!!!! Dont go through this clinic if your pregnant.
Jan 15th, 2024

Did not have a good experience. They didnt keep up with anything, changed my appointments without consulting with me. Ive been on maternity leave since July 28th and they never even turned in the paperwork to the edd office. Had my baby on the 25th of August and was told Id be able to get my tubes tied after but the hospital knew nothing of it nor had my paperwork. I do not recommend this clinic especially to first time mothers
Sep 3rd, 2023