Morntech USA

Nov 6th, 2021

The laser welder doesn't weld as easily as the videos lead you to believe. Can't get any support, phone, video, online or allowed to come for training! All blamed on Covid. I've had my vaccine and the still won't let me come. I scheduled a Wechat video for 6pm our time, 8am their time and they were a NO SHOW, AND NO CALL! I have to get my guys to stay late to accommodate their schedule instead of them accommodating our schedule! All of the support that I received is a chart for beginning settings. I bought my laser welder last September. ***UPDATE*** It's been a year...my laser welder is out of warranty and we've yet to weld our first job. During an attempted video training, it was discovered that the welding head was defective. They did send an updated unit when available. The wire feed option we have doesn't work with the new head. We are still waiting to receive the new wire feed. I've tried several times to schedule to go to California for training but every time I'm told, not allowed due to covid. I have a competitor that purchased a different brand and within a week of receiving theirs, they were welding jobs. STILL extremely disappointed in this company and their support!!!
Oct 13th, 2021

I don't know much about this place but evidently they didn't want my business. I called the number and we arranged to meet up however when I showed up he wasn't there all phone calls went to voice mail and I never received a call back. It wouldn't have bothered me if he was up front in saying he didn't want to work with my project. But telling someone to meet you and then leaving them in the dark is just a bad business practice.
Nov 17th, 2016