Cricket Wireless Authorized Retailer

Yolanda is a good person
Feb 15th, 2024

Mar 4th, 2023

This location has the best customer service! Very knowledgable reps! And spanish speakers availiable! A+ service
Apr 24th, 2021

Excellent customer service and good deals! Visit this store with Yolanda!
Mar 14th, 2021

HORRIBLE EXPERIENCE. Our 11 year old son purchased a $10 clearance item, it stopped working after a few hours. With receipt employee was advised by KARIM the manager, to not return. KARIM said we can call whoever we want but we will not be getting a return from his location. After further discussions with other mall empolyees, we realized KARIM sells faulty accessories that do not work & goes through the same process of not returning all the time. After calling corporate & getting sent an email KARIM still didnt want to return & give money back. After more back & forth we were finally given our money back. We switched service providers due to how rude KARIM was to our 11 year old son. We come to the Weberstown Mall & expect businesses to have a higher standard & more honesty & professionalism. We are very disappointed in Cricket for allowing KARIM to behave this way towards children, our son was upset & in tears thinking he was out $10. We switched to Cricket because of how nice a lady was & now have switched to a different provider because of how rude KARIM is to children. Between waiting at the kiosk & calling corporate we spent over an hour trying to get our money back for a product that did not work. If we could give 0 stars we would give 0 stars.
Mar 12th, 2023