Smart & Final

Apr 3rd, 2024

The morning stockers dont like moving out of the customers way. I mean come on make a path guys.
Mar 7th, 2024

New discovery in my shopping trips. Very affordable prices and good products. Like it and will be back.
Feb 21st, 2024

Feb 11th, 2024

Tues. 03/19/2024 - Time of Experience: Approximately 12:30 pm As I pulled in to this SMART & FINAL (S&F) South San Francisco (SSF) Warehouse Grocery Store (WGS), I grabbed a grocery cart before I entered. The area in front of this S&F is exceedingly cramped. Often shoppers are squeezing past each other to get either IN OR OUT of this S&F South San Francisco Grocery Warehouse Store. To complicate matters, as I was ENTERING - WEST into the S&F Warehouse Grocery Store. To the NORTH of the door, which I had entered, there was a cashier checkout there. This cashier had several shoppers lined up to check out. To the SOUTH of the Entrance Door for me, was where the fruit, vegetable, & meats area was. It all was an extremely tight fit. PROBLEM, ISSUE, AND NONSENSE BEHAVIOR: As I was just entering this S&F Warehouse Grocery Store - SUDDENLY a S&F Grocery Warehouse Employee CAME BARRELING AT ME (from the South) WITH HIS GROCERY CART. IT WAS NOT APPROPRIATE AT ALL. I felt like it was a GAME OF CHICKEN! The message I clearly got was, "You better move now- or else!" I did! I immediately left my grocery cart where it was & left. I refuse to deal with such GARBAGE CUSTOMER BEHAVIOR. Let's "run a customer out of the store." Well, the strategy was quite successful. I wonder just how many stores CLOSED PERMANENTLY due to "2 Star Customer Service." IMPORTANT POINT & CLARIFICATION: If there is any video with audio from the S&F Warehouse Grocery Store, which is clear and clearly CONTRADICTS this review, I will immediately ADJUST THIS Google Review or DELETE completely. The video & sound would need to be of good quality. Yet another grocery or warehouse store "bites the dust" & it has now become - yet another strange, odd, and negative place to shop. In several of my previous Google Reviews, I wrote that I needed to find a way to automatically video tape an experience. I think I found some great options - some after an extensive internet review & search. This way I know that I can decide where to post my experiences & video footage. I now feel that I really WASTED MY TIME, EFFORT, & ENERGY with this S&F Warehouse Grocery Store in South San Francisco, CA: 1) I wait "way too long" to shop, therefore - I need & have to do A LOT of shopping. It usually runs anywhere from $150.00 to over $250.00. I was really "bummed out" by this situation, as I now knew that I would not and could not go back to S&F SSF Grocery. It was now a matter of integrity especially not giving my money to any business, which does not earn it through 4/5 CUSTOMER SERVICE. PERIOD. Luckily for me, I did find another GROCERY STORE. It was much larger than SSF. They appeared to treat me well. My checkout total was $257.47. I was able to accomplish so much more than what I would I have been able to at S&F Warehouse Grocery Store SSF. 2) I wrote a "5 Star" Grocery Checkout Experience for a cashier, I SNAIL MAILED it to her and this S&F SSF Manager. No one at either the S&F Management nor did employee took time to acknowledge my courtesy. Wow. 3) Finally about 4 to 6 months ago, I pulled up to S&F SSF; there was a PICKET LINE marching peacefully around the front doors. I chose to NOT GO IN NOR SHOP. I wanted to HONOR THE INTEGRITY of a picket line. In retrospect, I might NOW DEFINITELY have chosen differently. ANOTHER LIVE & LEARN MOMENT! I appreciate the time you spent reading this review.
Mar 13th, 2024