Marriott Grand Residence Club, Lake Tahoe

Apr 8th, 2024

Mar 26th, 2024

Great place for a winter vacation with the family, with a multitude of activities...
Mar 22nd, 2024

Great spot right at the Gondola. In and out valet car service perfect for days that we explored Emerald Bay, North Lake Tahoe and other spots. Highly recommend.
Mar 20th, 2024

As an avid traveler, I recently had the opportunity to stay at the Marriott, and while the location was undeniably fantastic, my overall experience was somewhat mixed due to the disappointing valet service. Let's start with the positives. The Marriott boasts an amazing location, providing quick and direct access to the Gondola right from the hotel building. This convenience made it incredibly easy for me to hit the slopes without any hassle. The proximity to the Gondola definitely enhanced my skiing experience and allowed me to maximize my time on the mountain. However, the valet service, which was meant to simplify my stay, ended up being a major letdown. Despite the promise of convenience, the valet-only system proved to be more of a hassle than a help. Upon arrival, I was met with a long line of guests waiting to retrieve their cars, and the process of getting a car in and out of the hotel was frustratingly slow. Adding to the disappointment was the realization that the valet staff consisted mainly of young kids, which raised concerns about professionalism and efficiency. Furthermore, the ski valet service offered by the hotel left much to be desired. While I appreciated the convenience of having someone take care of my skis, I was dismayed to discover that the service only extended to skis and not other essential gear such as boots and helmets. This limitation severely impacted the ease of my vacation, as I had to lug around bulky equipment myself, defeating the purpose of the supposed convenience of a ski valet. In conclusion, while the Marriott's prime location provides easy access to the slopes, the shortcomings of the valet service significantly detracted from the overall experience. For future stays, I hope to see improvements in the valet system to better align with the hotel's promise of convenience and enhance the overall guest experience.
Apr 7th, 2024