Friedman's Home Improvement Sonoma

I find pretty much everything I need there
Jan 24th, 2024

Jacob is the smartest, kindest, most helpful person in the entire franchise
Nov 21st, 2023

Sep 20th, 2023

It should be great- a local store etc. But sales people really arent that motivated to help most of the time. And prices are steep. Positive is its Clean and the checkers are nice.
Aug 31st, 2023

Purchased a new Reliance water heater 12 days ago and it has failed. I called Friedmans and the manager told me through the person that answered the phone that I had to call the manufacturer of the water heater. Friedmans only sells them and any issues have to be taken care of by the manufacturer. Friedmans will not replace it. I called the manufacturer and their not going to replace it either. Instead their sending me new parts to fix the brand new water heater. I will have to pay a plumber to replace the gas valve and thermopile. Of course I'll have no hot water until the parts come and I can get a plumber to come out. Easy, just go without a shower for a few days. What a way to do business. I'll never buy anything at Friedmans again. Tired of the gouging prices on everything they sell anyway. Wish there was a zero stars on these reviews.
Dec 2nd, 2023