Casa De Las Orquideas

Apr 15th, 2022

Recently placed an order and was very happy with the plants I received. It was easy to fill out the form and call in with my payment info. Shipped quickly, would purchase from again.
Feb 24th, 2021

Jun 24th, 2017

My family had an unpleasant experience with this vendor at an orchid show at Westminster Mall this weekend. We were browsing their selections of cymbidium, and my mother saw several that she liked. She told the vendor she would return to purchase in a few minutes.  When we came back, another customer rudely cut in front of us to grab a cymbidium which my mother had been considering for purchase. The vendor quickly took the pot in his hands and said, "I don't want a fight," but what it seemed like was that he just wanted to close a sale and not resolve the issue of who should rightfully be able to purchase the orchid.  He sold the cymbidium to the woman who cut in front of us. My mother honored her word, but this vendor was too concerned to make a hasty sale to consider basic customer service and a system of first-come, first-served. He lost out on us as customers, and I will be sure to let our family and friends know not to support a business which doesn't operate by common sense and basic moral codes.  If I could give them 0 stars, I would.  I hope that Karl and Miki can take steps to improve their business practices, and perhaps step up to a level of friendliness, honesty, and customer satisfaction like their fellow peers at this orchid show.
Feb 9th, 2017

Unfortunately we did not feel comfortable strolling through to purchase anything.  The guy in the lower greenhouse was walking literally on our heels.  Worse than a used car salesman.  Or maybe he was paranoid and thought we were going to steal something. NOTE. if people need assistance, they will ask.
Dec 5th, 2014