Fine Design Fabrication

Hood arrived damaged, they failed to secure pieces, it fell apart and damaged our new cook top. After months, they agreed to send new parts and reimburse us for hiring someone local to fix. Never paid us, never sent parts. Very unethical company, Im sorry to say.
Mar 10th, 2022

If I could put negative stars I would. I call and call and call, and email and email back and forth and they don't have the decency to even call because they are probably so far behind. If you are even considering them, I would run for the hills. They are going to get themselves in major lawsuits if they keep doing business like this. I would pay thousands of dollars more to get customer service and a better product. I hope they go out of business because I wold hate for another customer to suffer like I did. Even their own office manager write a positive review about the company. Thats a sad way to try to get better stars from an altogether low end company. plus the products are average. and if I ever get the hood I ordered, its already tainted from the embarrassing lack of customer service.
Oct 23rd, 2021

Worst company. We paid thousands of dollars for a hood with no response. They never pick up the phone and flat out ignore you when you call. Do not respond to emails. They stole our money. We have no product. They lie. Louise is terrible. You cant get a hold of anyone. Call us back immediately. We will pursue legal action. Do not muse this company ever! Kyle call us back.
Sep 3rd, 2021

Terrible company with zero customer service
Jul 11th, 2021

I recently ordered and received a custom Zinc : brass hood from Fine Design and I couldnt be happier. They were amazing from start to finish. Brandin went the extra mile for me and drove the hood down to my home! It was delivered on time and no issues! I had contacted several custom hood manufacturers and at the last minute before choosing someone out of state I found Fine Design and it was definitely the right decision!!!!
Jul 8th, 2021