Siteserver Inc.

Probably the worst customer service I ever experienced in my life. If you care about your business, look somewhere else.
Feb 25th, 2024

Ever since David Beard, the general manager, left this company, the service has gone down the pipes! Our speed has decreased by over 70%. I HAVE LEFT MULTIPLE MESSAGES AND NOTHING HAS BEEN CORRECTED. I suspect that this company may have been sold to another provider. We have been a loyal customer for nearly 10 years and will likely discontinue our account due to the poor service we continue to receive! This is very upsetting as I currently need to use my Iphone hot spot that is actually faster than Siteserver's connection!
Apr 29th, 2023

Ive had satellite internet service for the last 2 years, and its so overpriced based on the minimal speeds that they offer. However, I just didnt have any other choices for internet service providers because I live in a rural area. Well today, was a game changer! I called SiteServer because of an advertisement I received in the mail, just to find out if they had a better option. And, boy did they have one!! They answered all my questions and sent me quote within 15 minutes. After I accepted the offer, an installation appointment was made for next week. An hour later, they called me to let me know a technician was available this afternoon if it was convenient for me. By 5 pm, the equipment was installed and I was up and running with download and upload speeds as promised and then some. An hour later, they called to check-in to make sure I was satisfied with the service. This company exceeded all of my expectations, and I will definitely refer them to others. Thank you, SiteServer.
Mar 11th, 2023

I never leave reviews but my experience has been absolutely terrible! The only pleasant part was the installer himself. Unfortunately our installation is still incomplete after a 8 1/2 hour day 5 days ago! Ive been calling daily since then to see when it will be completed but despite my numerous calls Andrew just flat out will not return my calls. All of this after paying $600+ for installation! Extremely poor customer service!
Mar 6th, 2023

I have been using Siteserver since 1999. They are a well run, expert provider. Highly recommended!
Sep 17th, 2022