Grand Vista Hotel

Bathroom was very dirty. Whatever this was on the cabinets was disgusting and the counters were left dirty with the tinfoil lid from someones toothpaste. The refrigerator in the room froze my yogurt, eggs salsa. I told the front desk and they gave me no discount or no money back for destroying my food and leaving me with a dirty room. Nowhere when I booked the room did it say I was gonna have to pay to park in the parking lot. $16 is a rip off. I asked them why I said is it because you are not doing business well and the new guy behind the counter cannot answer my question. All these years of traveling, Ive never paid to park in a hotel parking lot. Not impressed.
Mar 26th, 2024

HIDDEN FEES!! $16 for parking at a hotel with not a ton of businesses around it. Its not as if people not staying here are using this parking lot? There was tons of parking available. In other words they are mearly ripping off the public. Done staying here.
Mar 23rd, 2024

Rooms are old, My TV didnt work, and they charge you $16 dollars a day just to park your car. Just not a fan of bait and switch pricing, not a very good hotel for the price I have spent half as much and gotten 2x as more
Mar 8th, 2024

Great location in Simi Valley, the rooms were very nice, quiet and clean of course I would go back in this hotel
Feb 26th, 2024

I'll start by saying I gave This hotel a 1 star review based on customer service and physical interior condition. Simply put the management needs to be replaced. Vincent first, the little claw handed guy who sticks a finger in the mashed potatos from scary movie. Then next Thomas the 150k/yr manager who over charges for everything. Cons: hidden $15/night parking fees for giant empty parking lot, mold in cielings, leaks water from rain, rooms are old, furniture is ancient, my bathtub had a hole it in. dirty finger nail and hair in drawers, sconces falling off wall, dust clogged hvac unit gave me sore throat.i stayed here for almost a month and its basically a motel 8 with a few palm trees, a nice view, a decent lobby, and a heated pool. there thats the pros too. after staying here for 3 weeks, they'll shut your room key off if you checkout late, they wont call you, and then policy is have security escort you around after that. terrible customer service, expect motel 8.
Feb 24th, 2024