First Honda Simi Valley Service

Had an appointment for service. Car was done very quickly. Oil change is pricey but they applied a coupon to make it very reasonable
Jul 12th, 2023

Excellent service
Jun 21st, 2023

This place is useless. Reception for service.. and service. I called to make a simple appointment and asked if they'd honor a 59.99 coupon for an oil change I received for honda in thousand oaks... she was unable to answer the question.. insinuated I had an expired coupon and that service would have to confirm... SO TAKE SOME OWNERRSHIP AND CONFIRM LADY! She transferred me to a dead end voicemail that had no recording. Let's not forget about a couple years ago when they claimed to have completed an oil change and tire rotation... charged me for it... and then discovered they didn't do it. This place bites ! Services: Tires, Oil change
Apr 26th, 2023

don at the service desk is the only one my family trusts. or we will literally reschedule. we have four cars thru bobby.
Apr 18th, 2023

Make a service appointment doesn't matter walk-ins have priority.Try to call the service department to get an update after 6hrs for an oil change, no anwser. Walk in to see if your car is ready and you have a fat man lean back in a chair from a back room yelling at you about how busy and over booked they are and how its impossible to not to be all while the service member is trying to tell why their phone systems are down, which Btw was the same excuse last time I was there. So bottom line is Honda service center is the worst in Simi valley. Jiffy lube or other service centers are better equipped and have better time management.
Apr 16th, 2023