Chamber of Commerce

      El Pollo Loco

      ( 583 Reviews )

      El Pollo Loco
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      Hours

      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (583 reviews)
      313
      133
      75
      24
      38
      Read Our 583 Reviews

      Chamber Rating

      Verified Member
      4.1 - (583 reviews)
      313
      133
      75
      24
      38
      › ‹
      • Darien

        This is my 3rd time coming to this location. They need to work on their customer service its terrible. Every time I came I got ignored and skipped in line. Poor customer experience Ill never come to this location again. Food was fresh though
        Apr 7th, 2024

      • Kishi Hundley

        Their food is so fresh This is the best El Pollo Loco. Ive been to throughout all my entire life. !!! Thank you for the great experience, and the excellent customer service From the staff !!!
        Mar 25th, 2024

      • Bejamin Cuttings

        Dietary restrictions: The manager is really rude I understand that it's the busy hour but it wouldn't hurt to be more polite to customers
        Mar 6th, 2024

      • Carlos Robledo


        Mar 5th, 2024

      • Kendra Jones

        Perfectly
        Feb 16th, 2024

      Read Our 583 Reviews

      About
      El Pollo Loco

      While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Sherman Oaks,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for El Pollo Loco?

      A The phone number for El Pollo Loco is: (818) 990-7655.

      Q Where is El Pollo Loco located?

      A El Pollo Loco is located at 4544 Saugus Ave, Sherman Oaks, California 91403

      Q What is the internet address for El Pollo Loco?

      A The website (URL) for El Pollo Loco is: https://restaurants.elpolloloco.com/ca/sherman-oaks/4544-saugus-ave?utm_source=extnet&utm_medium=yext

      Q What days are El Pollo Loco open?

      A El Pollo Loco is open:
      Thursday: 10:00 AM - 10:00 PM
      Friday: 10:00 AM - 10:00 PM
      Saturday: 10:00 AM - 10:00 PM
      Sunday: 10:00 AM - 10:00 PM
      Monday: 10:00 AM - 10:00 PM
      Tuesday: 10:00 AM - 10:00 PM
      Wednesday: 10:00 AM - 10:00 PM

      Q How is El Pollo Loco rated?

      A El Pollo Loco has a 4.1 Star Rating from 583 reviewers.

      Hours

      Thursday:
      10:00 AM - 10:00 PM
      Friday:
      10:00 AM - 10:00 PM
      Saturday:
      10:00 AM - 10:00 PM
      Sunday:
      10:00 AM - 10:00 PM
      Monday:
      10:00 AM - 10:00 PM
      Tuesday:
      10:00 AM - 10:00 PM
      Wednesday:
      10:00 AM - 10:00 PM
      Nearby El Pollo Loco Locations

      Ratings and Reviews
      El Pollo Loco

      Overall Rating

      Overall Rating
      ( 583 Reviews )
      313
      133
      75
      24
      38
      Write a Review

      Darien on Google

      image This is my 3rd time coming to this location. They need to work on their customer service its terrible. Every time I came I got ignored and skipped in line. Poor customer experience Ill never come to this location again. Food was fresh though

      Business Response on Google Apr 7th, 2024
      Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to https://www.elpolloloco.com/contact-us/ so we can rectify this issue.

      Kishi Hundley on Google

      image Their food is so fresh This is the best El Pollo Loco. Ive been to throughout all my entire life. !!! Thank you for the great experience, and the excellent customer service From the staff !!!

      Business Response on Google Mar 24th, 2024
      Thank you for taking the time to share this positive review, Kishi! We will make sure to share this with the store team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in Sherman Oaks.

      Bejamin Cuttings on Google

      image Dietary restrictions: The manager is really rude I understand that it's the busy hour but it wouldn't hurt to be more polite to customers

      Carlos Robledo on Google

      image

      Kendra Jones on Google

      image Perfectly

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      Overall Rating

      Overall Rating
      ( 583 Reviews )
      313
      133
      75
      24
      38

      Write a Review

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