Chamber of Commerce

      Toyota Certified Center of Santee

      ( 776 Reviews )

      Toyota Certified Center of Santee
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      Hours

      Sunday:
      10:00 AM - 8:00 PM
      Monday:
      7:00 AM - 8:00 PM
      Tuesday:
      7:00 AM - 8:00 PM
      Wednesday:
      7:00 AM - 8:00 PM
      Thursday:
      7:00 AM - 8:00 PM
      Friday:
      7:00 AM - 8:00 PM
      Saturday:
      7:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.8 - (776 reviews)
      700
      54
      4
      5
      13

      About
      Toyota Certified Center of Santee

      Toyota Certified Center of Santee is located at 8871 Fanita Dr in Santee, California 92071. Toyota Certified Center of Santee can be contacted via phone at 619-270-2900 for pricing, hours and directions.

      Contact Info

      •   619-270-2900

      Products

      • PARTS
      • TIRES

      Services

      • MAINTENANCE

      Specialities

      • TRUCKS

      Payment Methods

      • AMEX
      • Discover
      • MasterCard
      • Visa

      Questions & Answers

      Q What is the phone number for Toyota Certified Center of Santee?

      A The phone number for Toyota Certified Center of Santee is: 619-270-2900.

      Q Where is Toyota Certified Center of Santee located?

      A Toyota Certified Center of Santee is located at 8871 Fanita Dr, Santee, CA 92071

      Q What is the internet address for Toyota Certified Center of Santee?

      A The website (URL) for Toyota Certified Center of Santee is: http://www.toyotacertifiedcenterofsantee.com/

      Q How big is Toyota Certified Center of Santee?

      A Toyota Certified Center of Santee employs approximately 11-20 people.

      Q Is there a key contact at Toyota Certified Center of Santee?

      A You can contact Eric Axford at 619-270-2900.

      Q What days are Toyota Certified Center of Santee open?

      A Toyota Certified Center of Santee is open:
      Sunday: 10:00 AM - 8:00 PM
      Monday: 7:00 AM - 8:00 PM
      Tuesday: 7:00 AM - 8:00 PM
      Wednesday: 7:00 AM - 8:00 PM
      Thursday: 7:00 AM - 8:00 PM
      Friday: 7:00 AM - 8:00 PM
      Saturday: 7:00 AM - 8:00 PM

      Q How is Toyota Certified Center of Santee rated?

      A Toyota Certified Center of Santee has a 4.8 Star Rating from 776 reviewers.

      Key Contacts

      image
      Eric Axford
      Manager

      Hours

      Sunday:
      10:00 AM - 8:00 PM
      Monday:
      7:00 AM - 8:00 PM
      Tuesday:
      7:00 AM - 8:00 PM
      Wednesday:
      7:00 AM - 8:00 PM
      Thursday:
      7:00 AM - 8:00 PM
      Friday:
      7:00 AM - 8:00 PM
      Saturday:
      7:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      Toyota Certified Center of Santee

      Overall Rating

      Overall Rating
      ( 776 Reviews )
      700
      54
      4
      5
      13
      Write a Review

      Le na on Google

      image

      Business Response on Google Apr 10th, 2024
      It's wonderful to hear about your positive experience. Receiving a five-star service rating is a testament to their commitment to excellence. Whether it's through the quality of their vehicles or the attentiveness of their customer service, we strive to ensure that every interaction is worthy of high praise. Your appreciation surely motivates their team to continue providing outstanding service. Thank you for sharing your satisfaction! -Guest Relations

      gabriela martinez on Google

      image Carlos Santiago gave me the best customer service Ive ever received from Toyota. I had issues with my doors and my microphone and he was able to assist me and get it fixed right away and even provided me with a rental for a few days. Everything works perfectly now I am very satisfied. 5/5 I will be coming back to this location now.

      Business Response on Google Apr 3rd, 2024
      It's wonderful to hear about your positive experience with Toyota's customer service. Carlos Santiago's prompt and efficient resolution of your issues with the doors and microphone, along with the provision of a rental car, exemplifies the high standard of customer care they strive to provide. Your satisfaction and the perfect working condition of your vehicle are their top priorities. It's great to know that you're planning to return to this location due to the excellent service you received. -Guest Relations

      Miguel Valdez on Google

      image Came to this dealership a few weeks ago wanting to purchase a 4Runner that we found online.
      Upon arrival, we were greeted by Saad. Lovely gentlemen who took care of us from beginning to end. Answered all our questions and treated us right. Everything went well until they called their manager over. We were wanting to trade in our GTI which had positive equity on it. Our GTI had been in a previous collision but we informed the manager that everything was repaired properly and with all OEM parts. He immediately began lying stating that our vehicle had frame damage which was a complete lie. Horrible attempt at getting us to settle for less money for our vehicle. The manager eventually got so upset that he resorted to petty comments and being passive aggressive. Long story short, we left the dealership and I vowed never to come back.
      Fast forward to 5 days later, we went to Toyota Kearny Mesa and found our vehicle. In addition, carmax bought our Volkswagen for 22k when this santee Toyota dealership manager said he wouldnt give us more than 17k. If you are serious about buying a vehicle and want to buy from someone that values their customers and treats people with respect, I suggest you go elsewhere other than Santee Toyota. The manager was horrible. I have nothing negative to say about the other staff as they were all pleasant. But the manager needs to go.

      Business Response on Google Apr 9th, 2024
      Dear Miguel,As a family-owned and operated business, we sincerely value your feedback and are deeply sorry to hear about the challenges you encountered during your recent visit.We pride ourselves on providing exceptional service, and it's disheartening to learn that you felt disappointed by the interaction with our manager regarding the trade-in process. Please know that we take allegations of misrepresentation seriously, and we will be investigating this matter further to ensure it aligns with our commitment to integrity and transparency.Regarding trade-in evaluations, we prioritize the safety and quality of vehicles we offer to our customers. Factors such as CarFax reports, prior accidents, and potential frame damage are carefully considered to ensure the vehicles we place on our front line meet the highest standards.We appreciate your kind words about Saad and the rest of our team, and we regret that your experience with our manager fell short of your expectations. Your feedback serves as an opportunity for us to improve, and we will be addressing your concerns internally to ensure that all of our customers receive the professional and respectful service they deserve.Should you reconsider in the future, we would welcome the opportunity to regain your trust and provide you with the exceptional experience you deserve. You may also contact me directly at (619) 270-3195 if you wish to discuss this further. Very respectfully,Laura BrewerGuest Relations Manager

      Leslie Roberts on Google

      image Carlos Santiago is extremely capable, patient, professional and helped me with all my questions about my purchase of new tires. He is incredibly knowledgeable with the ability to provide expert advice and reassurance of whatever is needed.
      Thank you! Leslie Roberts

      Business Response on Google Mar 16th, 2024
      Hello,We are delighted to hear Carlos was able to help you with new tires, and give you great customer service. We strive to provide 5 star service each visit. Enjoy the new tires and we hope to see you again!-Guest Relations

      JORDAN TRASK on Google

      image

      Business Response on Google Feb 29th, 2024
      Thank you for your 5-star review. We are delighted to hear that you enjoyed our service and product. Your feedback is very valuable to us and helps us improve our quality and customer satisfaction. We appreciate your support and hope to see you again soon.-Guest Relations
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      Overall Rating

      Overall Rating
      ( 776 Reviews )
      700
      54
      4
      5
      13

      Write a Review

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