Recology Sonoma Marin

Gary SCIFORD _{on Google}

Apr 7th, 2024

Recology is resistant in picking up stacked metal shelving units

Jessica Kloss _{on Google}

Mar 17th, 2024

WORST service EVER. Been trying to get BINS replaced for 6, yes SIX MONTHS. Keep being told they're out of bins OR, they schedule a drop off and never show up.
Take note that their website makes it hard to actually FIND a person to speak directly to, or even email. When you call them, they won't pass call off to a supervisor or give ANY names, phone numbers or emails...All SO SHADY.
This is an ongoing, constant part of my life now, trying to get new bins for the bins THEY have basically destroyed. No lids, no wheels...seriously it is shameful. What can you do, you're STUCK with them, right??!

Valerie Madson Bonfigli _{on Google}

Mar 12th, 2024

Jeesh! At the mercy of the refuse collection. Terrible!

Jesus Garcia _{on Google}

Mar 6th, 2024

Worst trash service ever in Sonoma County. PLEASE LEAVE!

Stephen Hunt _{on Google}

Mar 5th, 2024

A couple of times a year an inattentive garbage collector omits emptying my can. (I dont know how because its right in front of the mailboxes)I usually ignore it because my can isnt always full so I can wait a week. Last Friday it was full so I called Recology within 30 minutes of the truck being on my street. I was told a call would be put into dispatch for a pickup. Nothing happened on Friday or Saturday or Monday morning so I called again. A different person told me that theyd put a call into dispatch for a pick up but it probably wouldnt happen until Tuesday.
Here it is Wednesday and my can is still full.and sitting exactly where its been since 5pm on Thursday.
It seems that their current policy is We missed your can. Well, fork you, youll have to wait until next collection day to get it emptied
UPDATE: Well its Thursday afternoon so you managed to go a whole week avoiding correcting your mistake by not returning to empty my binin spite of TWICE promising to do so on the phone. So, CONGRATULATIONS to all you liars, incompetents and general clownsits only mid-February and youve already won my Worst Company of the Year Award.