Santa Rosa VA Clinic

Called several times to find out how to get my ChampVA ID Card. Never got a call back. Finally someone called & gave me the 800 number for ChampVA. I found out that I've actually had CHAMPVA since 2016 & never knew it. Never received the acceptance letter benefits package, or ID Card. Was told I should have everything in 30-45 days. I hope so. The lady that works in the Santa Rosa office should have at least called me back.
Dec 13th, 2023

Had to take my dad to the VA Clinic to get new hearing aids and it was a fantastic experience from start to finish. The staff members at the front desk were attentive, professional and engaging making check-in (and check-out) a breeze. After check-in I wheeled my dad to the waiting area and in less than two minutes the Clinical Audiologist (Laura Schmitt) met us and took us back to the Hearing Testing room. Laura was so wonderful with dad in answering all of his questions, addressing all of his concerns, and she did so in a manner that actually made him extremely at ease (he was actually joking and smiling during the process). Mind you, at 88 years of age and suffering from advanced Parkinsons, he doesnt smile a lot. But Laura was just fantastic with him. She even cleaned and maintenances dads old Hearing Aids so he has a functional back-up pair. And Laura was extremely helpful and through! This is now the second time Ive had to take my father to the Santa Rosa VA Clinic and as someone who served my adult life as a Firefighter/Paramedic I just cant articulate enough accolades on how great everyone at the VA treats dad. Id give 10 Stars if I could.
Sep 3rd, 2023

Been out almost 2 years and never received anything regarding health nor a phone call for a well being check up,i get more help patching myself up then help from them.
Mar 4th, 2023

Dec 13th, 2021

Very disappointed right now. A week ago I had an accident and broke 3 ribs and got a lung infection. Was told to go to ER, which o did. Informed my PCP of the results of my CT. Got absolutely no response from her about how I was doing, was I okay Nothing I had to ask about pain medication 3 times without return call or message ER prescribed me Percocet. Enough for 7 days. Trust me when I say the intense unbearable pain from 3 broken ribs and a lung infection. I received no help except a message from her nurse telling me to take actomenaphen. Nothing else. No he are doing, how bad is the pain, do you need anything, not one single word from my provider about my condition. Doesn't make me feel at all like I'm a patient. Seems to feel like I'm more of a burden and swept under the rug. Looking for new provider now, someone with heart. All the rest of my care team checks up on me, see how I'm doing and offer help if needed. Not Dr. Mani.
Jan 30th, 2023