Sonoma Outfitters

Great selection of in-season merchandise. Very helpful staff.
Jan 3rd, 2024

Nov 1st, 2023

Nice outdoor clothing store.
Apr 21st, 2023

Pretty pricey but sales are good
Apr 1st, 2023

Beware, they have a draconian return policy. We purchased UGG slippers as a Xmas gift on 12/01. Yesterday, Christmas, we realized the slippers are too small. I'm a "Rewards" customer, they have proof of the purchase, today is 12/26 (the day after Xmas), tags are all attached, we have the original box, and yet...They can't exchange the slippers for a larger size - they don't have the correct size - and they won't order another size. In the end, because we are outside of the 10 day return window, they will only redeem for store credit. We were informed that if the correct size is returned, and we are lucky enough to come in before they are resold, we have the option of exchanging our purchase for the correct sized UGGs. To me, that's hedging their bet at the expense of basic customer service. When REI is in town, Lululemon is across the street, and online shopping offers a plethora of choices, I've run out of reasons to shop at this store. It's too bad, I prefer to support local small businesses, but not if they don't support me.
Dec 27th, 2023