Chase Bank

The 2 tellers were a delight, helpful, friendly. Great experience and 1 can normally never say that about a bank.
Jan 11th, 2024

Nov 12th, 2022

I had lost my wallet with my cards in it. Came in the next day and had a super helpful lady named Emma she was very knowledgeable and friendly and she had me leaving with a smile on my face and a new card ordered in about 15 minutes!!
Aug 23rd, 2022

It's a three-star review because my experience with Chase was horrible overall, but two of the staff at this branch, Michael Basich and Kristen Vogt, did a great job resolving my issue after a bunch of other Chase employees told me to go pound sand. I really felt valued and greatly appreciate their hard work.
Jun 14th, 2022

The customer service at this branch gets one star - for the one banker who actually helped me. However, I needed more help and that person was out of the office for an extended period and no one else knew how to answer my questions. I was attempting to transfer an investment from a brokerage firm into Chase, and thought they would have been interested in having control of the chunk of money I was going to put in their hands. After 3 months of phone tag, phone calls passed to staff who couldn't help me, and (many times) phoning and getting the recorded message "all staff are helping other customers so call back later", I found another bank, moved my money out of Chase and got the investment rolled over within a few days.
Feb 18th, 2022