Chamber of Commerce

      The UPS Store

      ( 32 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (32 reviews)
      15
      2
      0
      2
      13
      Read Our 32 Reviews

      Chamber Rating

      Verified Member
      3.1 - (32 reviews)
      15
      2
      0
      2
      13
      › ‹
      • Steph M.

        Customer service was playing chess when I walked in. I received short yes/no answers. I felt like I was bothering. I wont be returning.
        Mar 24th, 2024

      • Ashley Lovell

        i always have had good and fast service here
        Mar 14th, 2024

      • H Wise

        Their guest printing is down so now they're UPCHARGING TO ACCEPT EMAILS TO PRINT YOUR DOCUMENTS. Why are you charging me to send you an email? Printing should be DISCOUNTED because I can't print it on my own! $5 for 3 papers like what??
        Mar 1st, 2024

      • Claire Erickson

        They lost my wedding dress.
        Jan 15th, 2024

      • Dene' J

        This is literally the rudest UPS store that I've ever visited. Unfortunately it's the closest & most convenient for me. Every time I go in, I think there's no way they could always have horrible customer service and yet they do. I find myself going out of my way to the post office box for better customer service but my needs are better fulfilled at a UPS store. Ugh. The employees here have the temperament fitting of a dmv worker.
        Jan 2nd, 2024

      Read Our 32 Reviews

      About
      The UPS Store

      The UPS Store #7160 in Santa Monica offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (310) 393-1020.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1212 Fifth St, Ste 1, Santa Monica, California 90401

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ca/santa-monica/1212-fifth-st?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 7:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.1 Star Rating from 32 reviewers.

      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 32 Reviews )
      15
      2
      0
      2
      13
      Write a Review

      Steph M. on Google

      image Customer service was playing chess when I walked in. I received short yes/no answers. I felt like I was bothering. I wont be returning.

      Business Response on Google Mar 24th, 2024
      Hi Steph M., we would like to learn more about your experience and what we can do to help. We always aim to treat customers respectfully. Greet them with a hello and smile. Be upfront and helpful. Please don't hesitate to contact us at [email protected]. Your feedback will help us improve your future experiences.

      Ashley Lovell on Google

      image i always have had good and fast service here

      Business Response on Google Mar 14th, 2024
      Hello Ashley Lovell, thank you for your kind words. We are glad you had a positive experience shopping at The UPS Store. We aim to provide the best customer experience, and it's great to see that we have met your expectations. If there is anything else we can do to enhance your next visit, please don't hesitate to reach out.

      H Wise on Google

      image Their guest printing is down so now they're UPCHARGING TO ACCEPT EMAILS TO PRINT YOUR DOCUMENTS. Why are you charging me to send you an email? Printing should be DISCOUNTED because I can't print it on my own! $5 for 3 papers like what??

      Business Response on Google Mar 9th, 2024
      Hi, H Wise. We are sorry to hear about your concerns with our pricing. We understand it can be challenging when unexpected costs arise, and we empathize with your concerns. We'll share your feedback with our team to ensure future improvement. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you for your feedback.

      Claire Erickson on Google

      image They lost my wedding dress.

      Business Response on Google Jan 10th, 2024
      Hello Claire Erickson, you should always feel confident and secure shipping with The UPS Store. Please visit our claims support [https://www.ups.com/us/en/support/file-a-claim.page] page to report a lost or damaged package. After the claim process is initiated, you'll need to work with the sender to review and finalize the claim. If you're the sender, log in to the Claims Dashboard[https://www.ups.com/claims] to start, review, or update claim information. Please contact me directly at [email protected] with your name, claim number, and other pertinent details and your claim will be escalated further. Thank you.

      Dene' J on Google

      image This is literally the rudest UPS store that I've ever visited. Unfortunately it's the closest & most convenient for me. Every time I go in, I think there's no way they could always have horrible customer service and yet they do. I find myself going out of my way to the post office box for better customer service but my needs are better fulfilled at a UPS store. Ugh. The employees here have the temperament fitting of a dmv worker.

      Business Response on Google Dec 18th, 2023
      We're sorry to hear about this unpleasant experience, Dene' Jones. You should always expect courteous assistance from our team. Please reach out to me directly at [email protected] or (310) 393-1020 so I can look into this further.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 32 Reviews )
      15
      2
      0
      2
      13

      Write a Review

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