The NOW Massage Santa Monica

Mar 5th, 2024

A fantastic place to relax and soothe my sore muscles after a heavy workout
Feb 29th, 2024

Im not sure how this is legal but they raised the membership price and did not notify me. It went from $110 to $120 for an 80 min massage. I only realized when I checked my credit card statement. This is very deceptive. Ive been a member for a year, but I canceled my membership this month. Its really unprofessional and illegal to raise your subscription prices without notifying your customers. FYI - Their reply says someone will contact me. No one ever contacted me. Its a facade of customer service.
Feb 10th, 2024

Great experience here today! I had the 80min Now massage and I left feeling relaxed and feeling amazing. A bit on the pricier side but well worth it!
Feb 8th, 2024

The massage wasnt bad, however receptionist rude and has no hospitality skills. It was last minute booking on Tuesday at 2:45.First, couldnt book it online because of some login issues so decide to book by phone. Had to call 4 times before someone answer the phone. After I arrive on time they telling me to sign the form. Ok no problem I get it they gave me iPad that was broken then they have to figure out the other IPad so it took more time. Ok finally after signing all the forms my therapist invite me for the service. I booked 50 mins massage but massage was 10 mins less so I bring this to the receptionist and her answer was because I was late. Nooo I wasnt I had to sign your forms that has no benefit to me and only benefit the business to avoid any legal issues. So why it should be my problem? The answer was that how much time I had left. Ok thanks for the service I guess..
Feb 1st, 2024