Heist Jewelry

They did a great job resizing my engagement ring, it looks perfect and seemed reasonably priced.
Feb 28th, 2023

They did a great job resizing my engagement ring, it looks perfect and seemed reasonably priced.
Nov 29th, 2022

Great location. Excellent service. They go above and beyond to help you. Beautiful selection of jewelry. Friendly and professional. The best jeweler and jewelry repair on the West Side and in Santa Monica. Call them for more information. I'm glad to have found this great jewelry store.
Sep 21st, 2022

Sean is am amazing artist! He does beautiful things but also he was able to capture exactly the specific design I had in mind to perfection and it is a dream. Thank you and mucho aloha!
Sep 12th, 2022

I never leave reviews but I was treated so terribly here, I had to. I walked in wanting to buy 18k gold earrings for my sensitive ears. There was nobody else inside and only one person working; she was sitting behind the desk and I told her what I was in for. After showing me 2 pairs, from 1 out of 10 jewelry cases, I said "I want to look at the other cases". Grudgingly the woman walked back to her desk. I tried to ask a question regarding sterling silver vs gold in regards to sensitive ears, and she ignored me. Then I asked about silver turning and she said "well obviously don't wear it in the ocean". I then asked again about sensitive ears but, no response or eye contact. Then a customer came in with a $100 budget and the sales woman jumped up, went through cases, and showed her everything; however everything inside a case was at least $200+! I wandered around, being ignored, but I really loved this single, rose gold, pave earring, it was $495. After begging the woman to look my way she opened the case for me. I looked at the earring for about 5 minutes and not once was asked if I liked the piece. She was so occupied showing the other customer the sterling pieces which weren't even in the cases. I decided to leave and not give her or this place my business. Maybe she made a $100 off a sterling necklace sale but it was her loss on making over $500.
Nov 8th, 2022