Charles Schwab

Sahej is very customer friendly. Easy parking and great place to invest your money.
Mar 22nd, 2024

Aug 31st, 2023

Been waiting 20 minutes to make a deposit. Only one slow lady working the counter. One other person working in an office.  is awful!Horrible service!
Aug 30th, 2021

I went into this branch today & not only was nobody available at the front desk, a consultant sat inside a glass window (front left) too good to get up and attend to me even though they appeared to be surfing the web and not with a client. Every time Schwab is amazing & I love being a client, but this was unreal. I was eventually greeted by Judith. "Guest services" rep. Judith was incredibly rude, had a bad attitude and told me my request was nearly impossible to complete -- then proceeded to patronize me and wanted me to call Schwab customer care... ummm, you work there! That's your job to look into what you need to do to help a client. After printing me a form with obvious information Judith would've had access to had they looked up my account, I ended up being over it and leaving. On my walk out I called Schwab bank and the request was handled in 10 minutes! Wow. Good luck to this branch with Judith working up front. Worst customer service experience in my life.
Oct 10th, 2022

Schwab does not know how to read a document. They are illegally withholding my money from me. They have taken more than a quarter million dollars from me. Charles Schwab doesn't seem to understand the difference between $22,000 and $240,000 because they are illiterate and unprofessional. They have absolutely no business handling anybody's money. So unprofessional that I will be filing a lawsuit against them in the very near future. Call me, Schwab, I dare you. Remember all last week that you had promised me call backs. Another one of Schwab's letdowns. Furthermore, I have been banned from all Schwab properties and they won't return my calls, my question is how do I go about seeking a resolution? Their word is as good as their mathematical abilities, which is as good as their professionalism, which is almost as good as their reading level and proven illiteracy . If only negative Stars or black holes were available as an option for the rating, I would have chosen that, however, one star is as low as I can go. Please hang around because this is going to be posted on YouTube. All of my interactions with Charles Schwab either in person, through police contact, internet documents, and through the phone. You can't make this level of stupidity up
Apr 21st, 2022