Department of Social Services

If there was an option for zero stars I would give it. I have been trying to get ahold of someone by phone online and nothing. I have sent messages for the past month in a half and yet no response. I've been sending messages for the past three days to the octopus website and my account multiple times a day to all social services and no response. All I need is to close my case. You would think they would be on top of that. Does anyone even work there.
Mar 23rd, 2024

Mar 9th, 2024

Feb 22nd, 2024

No help at all
Dec 29th, 2023

Ive been on hold for almost 3 hours. This is ridiculous. My 3 year old and I depend on my calfresh benefits greatly every month. This is the second month theyve withheld my food stamps. I was only 11 days late on submitting my SAR7 form and they decided to not give me my benefits until this month, and yesterday I checked my balance and its 0.00 and the automated voice said I have to wait till February now. My toddler son has a lifelong disease that restricts him from certain foods so I cant just be ordering food or eating at friends houses until they decide to give me my money to provide food for my child and me. Ive been on hold all morning. This is just pathetic public service. This is horrible and Im very upset about all of this.
Dec 14th, 2023