Whiteswan Pools and Spas

Every interaction with Micah at Whiteswan Spas was above and beyond. He spent time with me on the phone and then in person answering my 100s of questions. He was patient and kind. He never tried to upsell me (matter of fact, he DOWN SOLD me). I felt I could trust him which made me trust purchasing from him would be a reliable purchase. The day our spa arrived it had a used cover and the spa was a bit dirty from the rain so I sent the store a message. Micah immediately called me. He let me know that was a loaner cover because they didn't want me to wait on my spa for the cover that came with our tub and it would be delivered soon. He also immediately made sure the spa was detailed and that I had everything I needed. After the delivery men left I suddenly realized I didn't know how to do the chemicals. I text the store and Alan (sorry if I got the name wrong) called me immediately and walked me through the process. He was patient while I tried to figure it out. (Then, of course, I found their amazing laminated instructions that would have helped had I seen them. Doh. Which only made Alan better because he could have said, "Look at the instructions dummy.") Today they arrived with our actual spa cover. They took the loaner and installed the new one. Great service! As for our spa, we LOVE it. It's even better than expected other than the dumb way it makes us change the temperature. It's super high quality and we have used it daily since it arrived without problem. (For the record we bought the Marquis Broadway.)
Mar 7th, 2024

Mario came to my house last week. He was able to trouble-shoot a problem. He did a great job figuring out the difficulty with my motors not turning on. I highly recommend White Swan Spa InCanyon Country, Ca. The staff are very knowledgeable and helpful.
Jan 17th, 2024

Superb Service with Micah & Alan. Very formative and great personable experience.
Jan 1st, 2024

Spoke to Micah who was very knowledgeable and super helpful.
Jan 7th, 2023

Highly recommended. No useless information. Good helpful people. I will call Micha at any time Services are needed. He has earned my business.
Jun 19th, 2022