Big Red Carpet Cleaning

Professional, knowledgeable, efficient. Great experience
Mar 19th, 2024

Mar 19th, 2024

Robert S was awesome!! He was professional and very knowledgeable!!! And my carpet looks fabulous!!!
Mar 15th, 2024

We have used Big Red for carpet cleaning for years and have always had great service. We came home a week before Christmas after being gone for 10 days to a leaking hot water pipe that had flooded my wife's office that had hard wood floors and a hallway and coat closet that were carpeted. We called Big Red to see if they could come and clean up some of the water. Kevin, the new owner and his tech Nate came out the next morning and totally took over correcting all the water damage. We didn't know that they did this work as well. They removed all the damaged materials (flooring, carpet and drywall), took moisture readings and pictures for insurance and then set up fans and dehumidifiers. Nate came back every day and took moisture readings and moved equipment as needed. Kevin was very hands on with the insurance adjuster. He made sure that we received payment for the mitigation and build back quickly so that we were never out of pocket. When the moisture was removed Kevin coordinated all of the build back. He coordinated the new floor install, drywall, base boards and painting. They even helped us move all the furniture back in. We can't say enough about how glad we are to have had Kevin's help. He is very professional. He followed up with us every day on what was happening that day and in the future. He was always available on the phone or in person if we needed him. We can't recommend him and Big Red highly enough.
Mar 1st, 2024

Feb 29th, 2024