Parkway Cadillac Valencia

Very good dealer, transaction was easy and our salesman did an awesome job but after enjoying a couple of weeks with our Lyriq, we started noticing issues with the exterior and interior trims as they looked like they popped out of place. I am not sure how this happened since this is a premium/luxury brand but I wish they could have done better quality inspection before releasing these vehicles to the public. After a few disappointments on our first Cadillac, we felt like we did not get the best deal, given our excellent credit and the quality of the vehicle we got.
Apr 7th, 2024

I had purchased my current Cadillac from Parkway, from an excellent Somali salesman, so I was unprepared for the extent their sales staff had descended into the toilet. I met a young (clearly new) salesman who was fully prepared to ignore anything I told him. I told him I was interested in viewing and perhaps test driving a CT4. His response was that he could show me a CT5. "No, I am interested in seeing a CT4." "Well, we have three CT5s in different colors. Which of these three colors do you want to buy?" Then he took me to an older gentleman who may have been the sales manager. He said that he could get me a CT4 in 2 to 3 months in whatever color I wished. I responded that I was interested in seeing and perhaps test driving the car. He ended up taking me to their display car that was filthy, and the interior was piled with trash. Clearly, I need to visit a different dealer!
Mar 18th, 2024

Good friendly service. No pressure environment. Chaz and Jesus were very helpful.
Oct 4th, 2023

The reviews here are 100% accurate! I have never dealt with such an incredible dealership! The service is top notch!! Lydia and Mary Jo in service are the examples of customer service and care! They go above and beyond!! I will always support Parkway Cadillac!!
Sep 11th, 2023

I could not have had a better experience buying a new car than I did at Parkway Cadillac. Everyone who I worked with including management, sales, finance, and the service department were all extremely helpful and got me exactly the car I wanted. I would like to give a huge thanks to Mason and Randy in the sales department. They both went above and beyond helping me get my dream car. They were extremely responsive, thorough, personable, and they treated me like their friend. Not once did I get the typical pushy sales treatment. Mason and Randy made my experience a memorable one and were there to help me every step of the way. I cannot thank Parkway Cadillac enough. To anyone in the market for a new car I highly recommend stopping by, you will not regret it.
Jul 14th, 2023