Animal Health Center of Santa Clara

I've been taking my pets here for a few years now. The veterinarian and rest of staff have been wonderful, knowledgeable and helpful. You can nvr pass up good medical care when you find it. Regardless of where I move, I will continue to bring my pets here knowing they are getting the best care overall.
Apr 3rd, 2024

Try to get money by asking my dog get anti-allergy shot while the symptom does not match at all. Did a lab test and never sent me report.
Mar 31st, 2024

Animal Health Center is like the Motel 6 for pet care. You pay about 50 bucks less than other places and you need to keep your expectations low. 1) waited 2 hours past my appointment time to be seen since the doctor had to do something 2) called 15 minutes prior to my appointment to check in, they said to call back at my appointment time 3) waited in the appointment room for another hour and a half 4) waited in the vet room another hour 5) left feeling like I was just a number Honestly in retrospect I would have just paid another 50 bucks to go to a real vet doctor. This place is a waste of time and I always leave feeling frustrated and I say Ill never go back. Continuing to make the same mistake multiple times- thats on me, I shouldnt have gone again expecting a different result. Spend the 50 extra and go to VCA
Mar 29th, 2024

This place deserves negative star: 1. Lack of knowledge. My pet got an obvious fungal infection even myself can tell from the skin appearance. The doctor says it's allergy. After I insist on checking if it's fungal infection, they still said cannot be, but finally proved it actually is. 2. Charge extra. Even through it's confirmed fungal infection, they still attempted to prescribe both allergy and fungal infection medicine to charge more. 3. What's more, they scared me that it could be a fatal problem so my dog has to do an expensive test. The test is totally not needed because simply applying infection medicine daily will tell if it's fatal in less than 1 week, but their test takes at least 1 month. Because I was scared and pushed by them, I accepted it, but I didn't get the lab test result yet even until today(6 month since the test date).
Mar 28th, 2024

One star is too much for this place, ideally -5!!! The people on reception are rude and frankly shouldn't be working with the public! My boyfriend went to take my kitten and our appointment was at 2:30pm. He wasn't seen until 4:30pm with no apology or anything like that. He already wrote a review about the terrible service the other time we went there, but today was too much! It's unbelievable how this clinic still has customers. I only went back because I was stubborn, as he had already told me he would never go there again! The doctor didn't even look at him when he spoke, they are rude and unfriendly people! I don't recommend it and I'll never go there again. If you have any sense, don't go there!
Mar 28th, 2024