Paris Baguette

Oct 15th, 2023

Sep 25th, 2023

I visited Paris Baguette at 3561 El Camino Real #75, Santa Clara, CA today around 4:15 pm. While there, I noticed a customer purchasing a cake, and her unique choice of shoes caught my attention. To my surprise, the same customer returned the cake later, and the staff accepted the return. Subsequently, I witnessed the cake being placed back in the fridge for resale, which left me perplexed and concerned. While I understand that the front staff may be young and possibly lacking in experience, my primary worry lies in the decision making process of the manager. I noticed the front staff seeking permission, presumably from the manager, before accepting the return. Despite my inquiries, the manager did not show up. It worries me that a cake was put back for sale. What if the customer had tampered with it in some way? I believe it is crucial for Paris Baguette to review and reinforce its training procedures for staff specifically MANAGERS in cases involving the return of food products.
Sep 16th, 2023

Staff need to be more friendly and greet costumers. Some photos of the seating area are very old and do not reflect the current arrangement nor the type of chairs or tables.
Aug 23rd, 2023

I went to the shop early morning and ordered coffe Mocha and the 2 guys there doesnt know how to make it. Instead of informing me some how they make it. I just ask them less sugar. From the shop itself I tasted and it was full of sugar and I just kept the coffee and left. My recommendation coffee maker should have at least minimum experience
Jul 30th, 2023