Precise Auto Care
-
2555 Lafayette St #106
Santa Clara, CA 95050 - 408-988-3077
Hours
Chamber Rating
-
Marco Wirasinghe
Tinh is an amazing and honest mechanic weve been visiting for years. My whole family trusts him completely as he only recommends services that are really needed and is so honest that he says things are not needed at this time and not urgent to fix. Such an honest and good guy.
Mar 31st, 2024 -
Jose Colin
Mar 3rd, 2024 -
anyi mena
I went to this place for a pre-purchase inspection . Tin was nice and guided me through all the details about the car, very professional.
Jan 28th, 2024 -
Leonardo Valladares
Excellent customer care and top mechanical knowledge.
May 1st, 2023 -
Anthony S.
I saw all of the good reviews and decided to come here but I was not impressed. I had a check engine light so I brought it in. They called me back the next day and said it was a throttle idle control valve so I agreed to the work and paid $390. They also cleaned the throttle body.So I picked up my car and on the way home the check engine light came on again and it ran rough. I don't even believe that they test drove it after the repairs. I called back and explained the issue (believe me, getting them to answer the phone is a mission in itself). Tin (the owner) told me to bring the car back in for an adjustment. So I brought the car back and they had it for a week. I never heard anything so I kept calling. Eventually I reached them and they said that the car is ready to pick up.Great. So I go there the next day and Tin is nowhere to be found. His brother doesn't know what is going on with the car so I have to wait for Tin. I waited for more than 3 hours and he never came. Finally his brother reached him and said that I can take the car but I have to bring it back another day to finish the adjustment. What? I asked how long they would need to keep it this time because I can't leave it for another week and be without a car for another week but he couldn't tell me how long. I left and never came back.I took the car to another mechanic that I trust but who is very far from here. He told me that for $390 there is almost no way that they used an OEM part. It was most likely aftermarket and the aftermarket version of this part is awful. Great, I was never given an option by Tin. He also told me that they "adjustment" that they did was just to change a factory set limit screw. Since they moved that screw and there was no way to reset it, I also needed a new throttle body. He also showed me that when they took off the throttle body to clean it, they didn't even bother to put on a new gasket. Super lazy work all around. In the end, I paid an additional $1,350 for a new throttle body and throttle idle control valve but thankfully, it's running perfectly now. Don't go to this shop unless you want expensive headaches and to ultimately waste your time and money. They may be honest but I don't think they do quality, long lasting work.
Mar 12th, 2023
Contact Info
- 408-988-3077
Questions & Answers
Q What is the phone number for Precise Auto Care?
A The phone number for Precise Auto Care is: 408-988-3077.
Q Where is Precise Auto Care located?
A Precise Auto Care is located at 2555 Lafayette St #106, Santa Clara, CA 95050
Q How big is Precise Auto Care?
A Precise Auto Care employs approximately 6-10 people.
Q Is there a key contact at Precise Auto Care?
A You can contact Tin Tran at 408-988-3077.
Q What days are Precise Auto Care open?
A Precise Auto Care is open:
Friday: 8:30 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Q How is Precise Auto Care rated?
A Precise Auto Care has a 4.7 Star Rating from 49 reviewers.
Ratings and Reviews
Precise Auto Care
Overall Rating
Overall Rating
( 49 Reviews )Marco Wirasinghe on Google
Tinh is an amazing and honest mechanic weve been visiting for years. My whole family trusts him completely as he only recommends services that are really needed and is so honest that he says things are not needed at this time and not urgent to fix. Such an honest and good guy.
Jose Colin on Google
anyi mena on Google
I went to this place for a pre-purchase inspection .
Tin was nice and guided me through all the details about the car, very professional.
Leonardo Valladares on Google
Excellent customer care and top mechanical knowledge.
Anthony S. on Yelp
I saw all of the good reviews and decided to come here but I was not impressed. I had a check engine light so I brought it in. They called me back the next day and said it was a throttle idle control valve so I agreed to the work and paid $390. They also cleaned the throttle body.So I picked up my car and on the way home the check engine light came on again and it ran rough. I don't even believe that they test drove it after the repairs. I called back and explained the issue (believe me, getting them to answer the phone is a mission in itself). Tin (the owner) told me to bring the car back in for an adjustment. So I brought the car back and they had it for a week. I never heard anything so I kept calling. Eventually I reached them and they said that the car is ready to pick up.Great. So I go there the next day and Tin is nowhere to be found. His brother doesn't know what is going on with the car so I have to wait for Tin. I waited for more than 3 hours and he never came. Finally his brother reached him and said that I can take the car but I have to bring it back another day to finish the adjustment. What? I asked how long they would need to keep it this time because I can't leave it for another week and be without a car for another week but he couldn't tell me how long. I left and never came back.I took the car to another mechanic that I trust but who is very far from here. He told me that for $390 there is almost no way that they used an OEM part. It was most likely aftermarket and the aftermarket version of this part is awful. Great, I was never given an option by Tin. He also told me that they "adjustment" that they did was just to change a factory set limit screw. Since they moved that screw and there was no way to reset it, I also needed a new throttle body. He also showed me that when they took off the throttle body to clean it, they didn't even bother to put on a new gasket. Super lazy work all around. In the end, I paid an additional $1,350 for a new throttle body and throttle idle control valve but thankfully, it's running perfectly now. Don't go to this shop unless you want expensive headaches and to ultimately waste your time and money. They may be honest but I don't think they do quality, long lasting work.
Overall Rating
Overall Rating
( 49 Reviews )Write a Review
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