Sandpiper Property Management

The owner of our property switched property management services and I cannot believe how different they are from Sandpiper. Sandpiper (Brenda) was so hard to get a hold of from the start. We wanted our keys a day or so early and she was completely unresponsive until the night before and said we needed to pay rent then to get them early (at that point we had to wait the next day anyways because it was late at night?). Upon move in our fridge was not working, we could not get a hold of Brenda to fix our fridge and actually had to run into the owner of the property to get it fixed promptly. They will not answer calls or emails. They tell you to use the portal and then don’t even respond there. They didn’t give us the correct number of keys upon move in and then I had to go to their office to get more to fix their mistake. Brenda wasn’t even there and didn’t tell me we needed to bring our keys (I left them with my boyfriend so he could lock up when he left for work), so we had to go back a second time. Brenda also did not give us a move in form and when I requested it was met with a snarky “Please use the form that is already in your possession as it is in the lease which you received via docusign.” . I went through the emails and docusign it was not there so when I tell her to reread the lease and the initial emails, she finally sent the form (with no apology or explanation). I cannot believe these people are still in business and I cannot believe they still have Brenda working there. This was the WORST experience I have ever had in all my years of renting. I don’t think we would’ve renewed our lease if Sandpiper was still in charge.
Sep 17th, 2021

This place is a disgusting scam. If you are drawn out of a lottery pool they will answer your phone call to tell you a property is available when its not. After you pay the 20$ application fee they will block and ghost you. This place deserves less than a 1 star and wouldn't be surprised if this company goes down under from lawsuits because of the scams they are running. Disgusting service.. Stay far away from this place.
Aug 22nd, 2021

7/4/2021 our car was blocked in by Denise in a Prius at 10:00pm in the smart n final parking lot. She was screaming and yelling and demanding $10 from us. She almost ran us over. We had 2 small children that were frightened by her screaming and refusing to let us move out of our parking lot. She accused us of being there all day when we had just arrived at 852pm from out of town camping. There were several others parked there and standing at their car and she did not approach them or block their car in. Will be calling the office in the morning.
Jul 3rd, 2021

Unresponsive and unprofessional! Very judgmental. They act like they couldn't care less about getting the units they manage rented. I'm shocked that property owners actually hire them!
May 3rd, 2021

I know 9 out of 10 times google reviews are bad because well, no one wants to take the time to write a good one. Sand Piper has been my management company for almost a decade and when I call about something needing to be fixed, Brenda and her staff has always been on top of it. I just moved out and again Brenda made it easy with no issues. giving them a 5 stars because what more can you ask for. And yes sometimes in life things take an extra day to fix and it is Ok. Thank again Brenda and your team :)
May 3rd, 2021