Lexus of Santa Barbara

I bought the LC500 online.. the saleman told me the car was a great car and had no problems at all. When I received the car I got big problem with remote door lock cant lock and make big noise and I called the sale manager name Ferrell said i need to bring it to LEXUS fix , Im get piss and call to finance guy name Carol ask why you dont check it before ship it out customer and he said I buy use car
Apr 9th, 2024

I made an appointment to see a Volvo S60. Maurizio at SB Lexus was on time, and the car was ready for me to test drive. He was very polite. I liked the car, but the mpg were not in line with where I needed to be. Maurizio did not force a sale or stronge arm me. After I left, I received a very nice text from him, thanking me for my visiting the dealership. The next day, he sent me another text with a car he thought I might be interested in. The only thing that gave me pause was the car had an alarm and interior/exterior protection, which I didn't want to purchase. Maurizio said he would have to talk to the manager to see if those items could be removed. Since I didn't go through with the sale, I don't know if that was possible. Other than that, I would recommend this dealership and particularly Maurizio. He was a pleasure to work with!
Apr 8th, 2024

I took my vehicle for service and Chris it's super nice and helpful. Top notch!!
Mar 23rd, 2024

Absolutely the best customer service staff ever. Hugo and Cynthia go above and beyond every time I've been there for servicing . And they actually listen and have taken care of all my concerns on my 4th LS. THANK YOU!!!
Mar 18th, 2024

Professional and courteous team members.
Feb 18th, 2024