Brighton

Love the jewelry for many years
Feb 3rd, 2023

Sep 26th, 2022

Took purse in for repair. Excellent service .
Jul 30th, 2022

I have been to this store many times and my experience has been quite similar. Honestly this time I went was the worst. I went into the store just to browse. I don't have enough money for most of the items in your store but I love to look around. What I don't like is being followed around by a salesperson literally talking to me the whole time. I had my headphones on which basically means I don't want to talk.. I would have probably stayed longer if she hadn't been bothering me. Making comments like oh it's good because those are on sale. And standing there asking me if I need help finding anything in the clearance section. She told me if I need help let her know another time before that. Then she rings me up. Asks if I have the membership. I say no. She say let me check your phone number just in case. I Said no (I literally haven't been to Brighton in 3 years and I've only had my current number for 9 months). Instead she should have just asked me if I wanted to join. Which I did anyway. Then after she rang me she tried to show me a purse and said this one is very pretty. At this point I was very upset. I said to her I don't have enough money to buy that purse. I hope the next time I go there she doesn't do that or that she's not there.. I had three bags I set down in the front of the store I was so flustered by the experience I literally forgot to take them with me.
Apr 20th, 2022

Mar 19th, 2022