Fresh Start of California

The staff were so helpful and friendly. I was made to feel very welcome and I'm very grateful for the help I received. If you need detox I highly recommend this facility.
Dec 3rd, 2023

I had the pleasure of being a client at this detox center back in March 2022, the staff was beyond amazing especially Mikey and Anna they took care of everyone like we were family. Thanks to this detox center and the treatment center I went to after I have over 6 mths sober.
Mar 30th, 2023

Mar 31st, 2021

Before coming to fresh start I was spiritually broken mentally and emotionally withdrawn and full of fear. Upon my arrival I was treated so kindly and welcome by amazing people who to my surprise had been just like me. They were now better and offered me hope! During my stay I was introduced back into alcoholics anonymous and self-help galore. Every weekend the staff went above and beyond to take us out and show us the beautiful California that I had never experienced! As I come up on 6 months of sobriety I now have my family back in my life! A marriage that one could only dream about! I have an amazing job where I work in treatment and I now get to help people who are just like me!!!! I sincerely owe all this beauty and restoration in my life to the amazing staff at Fresh Start Of California!! I love this detox and I would recommend it to anyone who's suffering and hurting because this is a fresh place to start over Freedom awaits you !!
Oct 6th, 2022

So I went here almost 2 years ago and I was there for 11 days. After 11 days they said my insurance wasnt paying the benefits needed for me to stay there and that they were transferring me to another detox. (Which didnt make sense since the other place ended up billing for the same type of benefits that were this place said I did not have/ my insurance wasnt paying out) Back then I was struggling bad to stay sober even for a day and so it was disheartening to hear they wouldnt keep me. So I left and went to a hotel for the night where The next day I proceeded to go to the placethey wanted to refer me to. Well fast forward to yesterday and today. I was referred to this program by a good friend that I actually met at that other program where they wanted to refer me to. At first I didnt recognize it was that program when I was doing my pre assessment, but after the admission girl explained the layout, I remembered that I had been there and she confirmed it. They told me I was accepted and they would send a driver whenever I was ready. Well I still had to pack all of kb stuff, which is a lot btw and by the time I was done it was almost midnight and decided to wait till the next morning. Well I woke up late and when I did, I called her and she let me know I was going to be picked up at 3 by one of their drivers and to send my address. I sent it and then heard nothing back when. Finally after sending multiple texts and calling her multiple times she answers to tell me that clinical saw who I was and said they were no longer going to accept me. When I asked why, she said she didnt even know. I then asked if I could speak with who made the decision. Well that lady (Lindsey the program director) called me and asked why I needed to speak with her. When I asked why I wasnt allowed there she said it was because I left after 11 days and went to a hotel. When I reminded her that it was then who wouldnt take my insurance anymore and they were trying to transfer me, she said that it wasnt in her notes from a year ago and that I was thinking of the wrong place (I wasnt), I told her I wasnt and that it was 2 years ago where she sat there and argued with me on how it was one and right there in her nites it said January of 2021 (its December 2022 btw). Then once I pointed out how time and years work, she said that she thinks it wouldnt be a good fit because of mh mental problems and that it was just a 2 day relapse. Im an addict with the basic depression and anxiety and PTSD and was actually out for almost a month, so again her notes were wrong. I truly believed I was judged wrongfully based on a resentment made by Lindsey herself and think its wrong to tell someone for almost 24 hours they are accepted and then when it was time for me to come, tell me they wouldnt take me. Because what if I had come the the prior night? Would they have given me the boot wrongfully again? Would not recommend. Highly suggest finding other treatments places where the staff actually practice principle before personalities and principles of recovery.
May 17th, 2022