Residence Inn by Marriott San Ramon

No a bad place but the WIFI was basically non existent. It was technically available but I could not stream 360p at 0.41Mbps or do anything work related. I had to use my Hotspot for my entire 3 week stay. I asked the front desk a few times and was told it's a problem with the ISP and the issue is being escalating. Kinda unacceptable to go 3 weeks without internet in this area. Noteworthy details: Loud, poor internet
Mar 22nd, 2024

Regret.... WOW. I booked this room on a whim. I live in San Francisco and just needed to clear my mind so I drove up to San Ramon looking for a last minute stay. I should have believed Manuel when he made a face after asking if the rooms were nice. I walked into my room and it smelled stale like no one had been here in months. It was dingy and very out dated looking. I keep my own supplies - so that would have been ok if that were the end of the issues. The room was dirty, un- managed and 300.00 a night. The sheets has a yellow stain, the table had a sticky stain, the toilet broke twice in two days (didn't flush properly when I arrived) the dishes dirty and no dish soap or sponge which is supposed to be included with a kitchenette. Every-time i called to the front I was matched with an excuse about it being late or short staffed. Once I was told an engineer would be sent over to fix the toilet only to have this older women with a plunger splash toilet water all over the place. Ladies, I had to do my makeup in the car ( no full body or up close mirror). For 900.00 for 3 stays I expected better than motel 6 quality. No house keeping, horrible service, will not return and will be reporting for sanitary concerns. Lastly, I have AT&T on one phone and Verizon on another there is no cellular service. That's okay except the wifi here is horrible with no option to upgrade. Just please stay somewhere elseeeeee.
Mar 22nd, 2024

Mar 15th, 2024

The room was very clean, comfortable bed. The sofa bed not so comfortable as stated by my son who slept in it. The kitchen was very clean. Will definitely stay again. Nice shopping area nearby. Food & drinks: Breakfast was good.
Mar 9th, 2024

Feb 16th, 2024