AMS - Alternative Mercedes Service - Sprinter and Metris Service and Repair

Couldn't ask for better service. John was welcoming, reassuring, honest, and professional. Thank-you! Update...I want here again due to some issues I was having with my Sprinter. I dealt with John's assistant mostly and was charged quite a bit for subpar service. -Ali
Mar 19th, 2023

Services: General repairs & maintenance, Auto maintenance, Oil change
Dec 29th, 2022

I am SO happy I found this place! AMS helped my old girl Venus (2006 Sprinter) put the Yee back in her Yee-haw! After a long roadtrip from NorCal to Wyoming the check engine light came on and they were able to diagnose and fix it within a couple days. Both gentlemen I interacted with were friendly and knowledgeable. Fair price for the bay area too Overall I can't thank them enough! 5 stars!
Sep 24th, 2022

John is a knowledgeable, friendly and straightforward. Will definitely be back!
Jun 12th, 2021

I've been to see John twice now, and he's been prompt, professional, charged a fair price, and finished repairs when he predicted or better. I feel compelled to write this review particularly because he was able to turn my Van around in 24 hours with a new nox sensor and clear the "10 starts remaining" alarm in time for me to use my Sprinter for work, going out of his way to save me a bundle of time, energy and money. On a side note, John referred me to a tire shop (Redwood General Tire) that is also fantastic. Best tire shop I've ever been to. Service: Engine repair
Dec 31st, 2020