Copart - San Jose

Useless customer service, operations personal decide to stop showing vehicles when its close to 4:30 based on their personal discretion. You can ask your owners to modify business hours on the website to match your interest, branch manager Mary Volz, never went out to check customers left unattended for more than 30 mins. First and worst experience ever, waste of time and money.
Mar 16th, 2023

(Translated by Google) Terrible service I am a carrier and it took 4 hours for them to attend me for a title (Original) Psimo servicio soy transportista y tarde 4 horas en que me atendieran para un ttulo
Mar 6th, 2023

My car was sent here after I got into a accident. I came to pick up the things left in my car. Unfortunately the trunk lock was damaged and I had to return once I got approval from the adjuster to break the truck so I could retrieve all of my items. Durning my first visit to the car I forgot my wallet in my car. Ops and the the Copart team made sure to find it, lock it in the safe and everything that was in it was still there. Definitely a very friendly group and also very skilled at what they do. On my second visit they opened my trunk with a forklift!! Very cool to watch. Thank you Copart for everything.
Feb 9th, 2023

Horrible place Copart becomes worse!
Jan 31st, 2023

Dealing with a storm damaged car, is bad enough, but having to deal with Copart makes it a much worse experience. I have had to correct the address that Coparts computer assigned several times with each of my phone calls. I am very tempted to change my insurance coverage so that I can get even average customer service. Not only do they not want to accept the correct address but they must be chased down, they DO NOT RETURN CALLS IN A TIMELY MANNER. God only knows how they stay in business
Jan 24th, 2023