Secure Roofing and Solar

Alfred Zammit _{on Google}

Jan 10th, 2024

Lousy, chose a different company. In Oct. 2022 it was determined by one of their Specialists that 3 of our solar panels are defective and should be replaced.. They said they would order the panels and when they come in they willing call me to set up an appointment to install the panels. I have called several times to inquire about the status of repair. At first they said we still waiting for the panels and they would let me know. As time when on over about 10 months I finally got ahold of the owner and he assured me consider it done. That was the last communication I had with anyone. Nobody returns my phone calls or emails.

Louise Jordan _{on Google}

Oct 14th, 2023

I had to take off stars. Since the installation 3 years ago, we have discovered several issues, including a flu pipe that was not connected right. Although the solar works fine, and the roof does not leak, we are unhappy with these new issues, plus it is difficult now to get anyone to come out when they say they will. Service: Roof installation

s king _{on Google}

Feb 24th, 2023

Absolutely the worst!! Bought a home with a new and lifetime warrantied roof plus solar done by Secure. Everything was installed in 2018 but we bought the home in 2021. Now its January 2023, and water started pouring into our living room and master bedroom on 1/14. We have multiple active leaks, cracked and water stained ceilings, thousands in damage, have had to move out, and we cant get anything done by this company. I have it in writing from the owner that the warranty transferred to us but no one, not even the owner will respond to multiple calls or emails. They wont return calls or even come out to look at the problem!! I have 4 kids and an elderly mother, plus a dog and a cat that have all been displaced by this disaster of an installation but apparently not one person in the company cares about the work they do or the lives they affect. I even offered to pay them to look because all I want is to protect our home and care for our family. We got passed over to some other group of roofing companies. We paid those guys a fee and still cant get them on the phone or to come out!! Now its raining again, theres more interior damage happening and were absolutely fed up. Do not hire these guys!!! They will not honor their warranty. Not to mention its only year 4 of this new roof. Terrible work, terrible customer service and a disaster for our family.

Luis Barron _{on Google}

Dec 7th, 2022

Warning Warning Dont do any business with this company youve bin Warned. They will promise you everything and leave you hanging leave you calling and asking dead end dont do it. Services: Skylight repair, Roof repair, Skylight installation

Jenna Duarte _{on Google}

Oct 4th, 2022

I purchased solar from this company back in 2013. After meeting several different representatives from about ten different companies I decided I liked this one the best. Fast forward 9 years now and Ive had issues with solar on average once a year and someone would come out and fix the problem. However, since the ownership appears to have changed it has been horrible. I contacted the company via email, leaving messages at their office, direct texts and phone calls to the new owner and previous owner and have been trying to get a couple of my panels that havent been working since February repaired and still nothing! I was told they were finally coming to fix them today and they were a now show. Its been 8 months of contacting them and trying to get my system fixed. Im done with this company. Calling someone else in the morning to come fix them. This has cost me hundreds of dollars having non working panels, as our electricity bill has continued to increase and our consumption has not changed. I do not recommend this company anymore.