Bernardo Moving & Storage

Mar 13th, 2024

Great company and honest with pricing and hours. Refunded me when the move took less time than they estimated. Also let me borrow some boxes which was terrific.
Feb 22nd, 2024

We had a lot of stairs, tight hallways and big furniture. They were all in, and worked hard making sure we were not stressed and happy with the resultsand competitive pricing.
Jan 13th, 2024

We did a military move with this company, they first went to the storage facility, rushing and broke a fishing rod and a part of something for brewing beer- Jeffrey was very defensive and rude about it, his attitude was very unprofessional and unpleasant, he also said he was the boss but when I called the company it was different story. Wouldnt use them again.
Dec 27th, 2023

Best of the Best My family resided in the same 3 story San Diego home for 24 years and had a very challenging/technical move that involved relocating a full shop with close to one ton of storage media/supplies, a large adventure motorcycle a large arms collection requiring a 12 page manifest and all of our domestics. I had never considered moving before as it was too nightmarish and incomprehensible to wrap my head around such a concept and the trepidation was off the charts. As fate would have it, we would be moving some 1,900 miles. I decided to take a calm approach and reach out to Mayflower/Bernardo Moving and Storage. We were put in contact with Mr. Kyle Aristizabal and from that point everything went smooth as silk exceeding all expectations. My wife and I found ourselves not just liking but Loving our agent immediately. He was 110% genuine with Zero Bullshit and he thoroughly knew his trade. He was very patient/accommodating as we moved the loading date a couple of times. Our move was made even more complicated by our location, a very limited access dead end street on a hillside requiring that a smaller van be dispatched to take multiple loads to fill a full sized, in our case dedicated van. This meant that everything was handled TWICE before the cross country move actually started and the load out was calculated at two days, and two full days it was. We crated about 1/3 of the load and made special boxes for another third followed by 50/50 Home Depot boxes and loose item handling. About 1,000 lbs. of steel and oak wood stock inventories were loaded into underside trailer compartments. Kyle did most of the weight and all of the volume estimation and the final shipping weight was within 500 lbs. (on the shy side) of the estimate !!! This was just amazing. We were told by the head moving team member, Richard Monroy that Kyle always nails his estimates and the movers themselves were awesome at both ends. I remember feeling utter panic when I heard the first sound of the approaching Diesel engine truck as we were not entirely ready for them. Nonetheless, Everything went far better than expected and the team did heed my handling admonitions. Of all the items moved, only one was damaged but was easily repairable. Some of the cargo included very fragile dinosaur bones, huge model ships and one item that had totally escaped my attention. I had a big box of 100+ year old chemists glassware (about 40 pieces) that I lost track of/did not package properly BUT not a single item arrived damaged. My exotic 660 lbs. motorcycle (hauled with the load) was delivered without a single scratch. We made immediate friends with several team members and we remain in touch with them. I cannot say enough good about them, they absolutely rock including their Move Coordinator Lisa Conway. I have been in domestic/international logistics for over 30 years and it takes a hell of lot to impress me, but impress me they did. My worst nightmare became serenity. Thank You Mayflower/Bernardo Moving and Storage !!!
Apr 4th, 2024