JOANN Fabric and Crafts

Very understaffed, but they're trying their best, and are extremely polite and patient. I've been going in for yarn for a while, and some yarns amd other items have been out of stock, not because they didn't have them, but simply because there weren't enough people to stock them on the floor.
Mar 27th, 2024

Nice selection of crafting items
Jan 23rd, 2024

Dec 26th, 2023

I had a really bad experience here. A rude employee ignored me at first when I asked for help. She had an angry look on her face and walked away from me. I could not find anyone else in the store to help me. So I went back to this rude employee and had to make her stop ignoring me. Finally I got a response and she made excuses not to help me find what I was looking for. She just rudely said we dont have that. When I told her that online it says the store carries the item. She still refused to help me find it. I cant believe this woman thought it was okay to talk to me in that rude tone. Employee description black female overweight with medium curly hair tied back working November 30 6 pm.
Dec 9th, 2023

well I just had a strange experience here. Ordered online for pick up. An item I needed for class after work. It showed they had seven available online. I go 3 hours after I ordered thinking its strange that they didn't have it ready. They said they were backed up. So I go to look for it can not find it. The woman I spoke with in the store said it was probably in a box in the back and she has too many to look. I guess I was 13 on the list of online orders. She asked If I wanted to cancel I said no leave in case I can not find it anywhere else. 20 minutes later I get a text that my order was canceled. Anyway beware if you are ordering online.
Nov 21st, 2023