Vitalant Blood Donation- San Luis Obispo

Hello Jeff Miller,Thank you for taking the time to post five stars for our San Luis Obispo Donation Center. Our Donor Care staff aims to provide a safe, professional, and welcoming environment. We are grateful for donors, like you, who answer our call to donate your precious gift of blood to help patients in your community hospitals. Currently, there is an urgent to critical need for blood and components of blood.Should you have comments or need assistance scheduling your next lifesaving donation appointment, please call me at 682-233-9340 or email [email protected]. Your donations make a huge impact on patients, their families, and their friends. Thank you for partnering with Vitalant. We look forward to seeing you again.Because of you, life doesn’t stop.- Melani, National Customer Care, CCCKindly,

Hello Rachel Splitgerber, Thank you so much for your Five Star review of our San Luis Obispo Donation Center. Our Donor Care Staff is dedicated to providing a stellar experience for every donor at every visit. Your support of our lifesaving mission is vital for hospital patients, their family, and their friends. If you would like to share any additional feedback or would like assistance scheduling your next lifesaving appointment, please give us a call at 877-258-4825, Opt.2, or email us at [email protected]. We are happy to help! Thank you for saving lives with Vitalant.- Samantha, National Customer Care, CCC

Hello Lucretia Childers,

Thank you for taking the time to share your positive feedback on our San Luis Obispo Donation Center. We are thrilled to read that everyone was helpful. Your commitment to doing your part, allows us to ensure patients in your community hospitals receive the blood or blood components they need. We are so grateful for dedicated donors, like you.

Please call me at 682-233-9340 or email [email protected], should you have questions or need assistance scheduling your next lifesaving appointment. Your donations make a huge impact on the lives of patients, their families, and friends. We look forward to seeing you again, soon.

Because of you, life doesn’t stop.

- Danesha, National Customer Care, CCC

Hello Robin Gilpin, Thank you for taking the time to share feedback of your recent visit to our San Luis Obispo Donation Center. I sincerely apologize for the negative encounter you and your friend received while volunteering your times and precious donations to our cause. Although our primary concern is the health and wellbeing of our donors, we do not want our concerns to escalate into overbearance nor disrespect. Neither of which are condoned. I appreciate the detailed information. This will allow me to partner with our San Luis Obispo Management Team to review and address this matter thoroughly with coaching and continued training. I invite you to contact me directly at 619-471-0988 or email [email protected] with any other concerns and with your donor contact information. I am grateful for your committed partnership in our lifesaving mission and love how you call these appointments your blood date! You are truly amazing for inviting your friend to be a part of our Vitalant Family. I hope you both were able to enjoy your evening. I thank you again for allowing us the opportunity to resolve this issue and look forward to having you back soon.You have made a huge impact on the lives of patients, their families, and friends in your community, because of your donations.-Melanie, National Customer Care, CCC