Chase Bank

Jan 7th, 2024

Easy parking,good customer service
Sep 7th, 2023

My managed investments were transferred to Jeff at this branch when I moved to a different state. I have never had to reach out to him until today. I am going to be severing all my ties with Chase due to their lack of dedication to their customers, so I reached out to the number listed in their app as my investment contact for my managed account. The number is answer but another person and I ask to speak with Jeff and it turns into an interrogation almost. Why am I calling him? Where did I get the number? Do I have an account? It was very evident that this advisor does not have any interest in talking with customers he does not have a current business with. I would hate to hear where the interrogation went if I wasnt a client. I got the information from his gatekeeper and if I had not previously planned on leaving Chase this interaction would have pushed me in that direction.
Mar 29th, 2023

I have been calling Saleb 510-614-5772 for the past 4 weeks left messages and nothing went into the bank and he wasn't available talk to Alejandra very kind she said she would call me and nothing. Call your Branch and nobody answers call the call drops.  Please could someone call me. Elaine C. or email me [email protected]
Mar 5th, 2023

ATMs sometimes"OUT OF ORDER"
Mar 3rd, 2023