Pets Plus

In the past when I shop for my pets I'm usually running around to multiple stores, because some have better prices than others and not all pet food stores carry the same items. Lately I have been coming here because even though they are more expensive than the bigger store names like Petco and Petsmart they have been price matching for me, so I can get all my items in once place without having to pay the higher price tag, which I really appreciate (thanks Jennifer) and as long as it stays that way, they will continue to have my business. I prefer to spend my money at smaller local stores anyway. In addition to that, when I'm there the staff (thanks again Jennifer) is really good at asking you if you are finding what you need. And if you are not finding what you need, offering to order it for you and get it in stock. Customer service is sooooo important in any sales related job or business but it is the #1 most overlooked thing. When I am at the big stores like Petco or Petsmart no employee ever asks if I'm finding what I need or offers to help. And even when you try getting any employee to help they can usually be hard to track one down or get one that doesn't seem annoyed to help. So thank you Pets Plus for actually caring about the customer's needs and not just making a buck. We notice the difference!
Mar 19th, 2024

Have been there 3 or 4 times. Very well stocked, clean and great customer service.
Mar 14th, 2024

I'm a fan of shop local/small business, and this pet store is one of my new favorites. There are so many new products to explore, and the staff was incredibly knowledgeable about pet health issues. The staff knows the product lines far better than any at the big box stores. I bought nail clippers to trim my cat's instruments of destruction, and one staff member showed me how to use them in great detail. This was so much more helpful than the YT video that I planned to use for instruction. If you haven't checked out this retailer, stop by. I'm confident that you will be delighted.
Feb 23rd, 2024

Good selection of hard to find cat food for our feline rulers.
Feb 4th, 2024

I just wanted to say that I went into the first time and the lady and gentlemen were amazing and they are really helped me find the right dog food that I needed and they were very very helpful and nice and I would recommend this text plus to anybody.
Dec 31st, 2023