Lids
-
798 The, Shops At Mission Viejo
San Juan Capistrano, CA 92691 - 949-365-0881
Hours
Chamber Rating
-
Starscream Arias
There are good options for caps although there is not much variety or sizes.
Sep 18th, 2023 -
David Lee
Mar 10th, 2023 -
Steve Delarosa
Great selection at MV Lids cool knowledgable staff.
Feb 4th, 2023 -
Aiden Muiz
Sheee
Aug 9th, 2022 -
Bronwyn H.
This was my third terrible experience in this store, which means I won't be back. Just this past weekend, there were signs indicating a buy one, get one 50% off hats. In small letters at the bottom of the sign, it indicated that some exclusions apply so ask an associate for details. I asked the manager if the Angels hats that my three sons were trying on were on sale. He told me that they were. We then proceeded to find their sizes (a challenge since there wasn't a huge selection on the fitted hats) and finally chose four hats so that we could get the buy one, get one 50% off deal twice. I asked if that was allowed as well and again, he said yes. When we went to pay for the hats, the sale did not come up and they told me my total was $200 for the four hats. I asked about the sale, and the worker and manager said, "Oh, those don't apply to these hats. They have a patch on the side." We were incredibly frustrated to have spent more than a half hour trying on hats and finally finding sizes in the selections we wanted to discover that none we on sale. There was a lack of professionalism and understanding in the employees, especially ones who told us about the sale and then didn't honor it. We left the hats and found another business to support.
Nov 27th, 2022
Contact Info
- 949-365-0881
Questions & Answers
Q What is the phone number for Lids?
A The phone number for Lids is: 949-365-0881.
Q Where is Lids located?
A Lids is located at 798 The, Shops At Mission Viejo, San Juan Capistrano, CA 92691
Q What is the internet address for Lids?
A The website (URL) for Lids is: https://www.lids.com/store/lids-the-shops-at-mission-viejo/sd-28587199+z-9118978-723601603?_s=bm-LIDS-RETAIL-GMB
Q How big is Lids?
A Lids employs approximately 2-5 people.
Q Is there a key contact at Lids?
A You can contact Shudan Tunstall at 949-365-0881.
Q What days are Lids open?
A Lids is open:
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Q How is Lids rated?
A Lids has a 3.8 Star Rating from 48 reviewers.
Hours
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Ratings and Reviews
Lids
Overall Rating
Overall Rating
( 48 Reviews )Starscream Arias on Google
There are good options for caps although there is not much variety or sizes.
David Lee on Google
Steve Delarosa on Google
Great selection at MV Lids cool knowledgable staff.
Aiden Muiz on Google
Sheee
Bronwyn H. on Yelp
This was my third terrible experience in this store, which means I won't be back. Just this past weekend, there were signs indicating a buy one, get one 50% off hats. In small letters at the bottom of the sign, it indicated that some exclusions apply so ask an associate for details. I asked the manager if the Angels hats that my three sons were trying on were on sale. He told me that they were. We then proceeded to find their sizes (a challenge since there wasn't a huge selection on the fitted hats) and finally chose four hats so that we could get the buy one, get one 50% off deal twice. I asked if that was allowed as well and again, he said yes. When we went to pay for the hats, the sale did not come up and they told me my total was $200 for the four hats. I asked about the sale, and the worker and manager said, "Oh, those don't apply to these hats. They have a patch on the side." We were incredibly frustrated to have spent more than a half hour trying on hats and finally finding sizes in the selections we wanted to discover that none we on sale. There was a lack of professionalism and understanding in the employees, especially ones who told us about the sale and then didn't honor it. We left the hats and found another business to support.
Overall Rating
Overall Rating
( 48 Reviews )Write a Review
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