Hours

Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM

Chamber Rating

4.6 - (104 reviews)
84
12
1
2
5
Read Our 104 Reviews

Chamber Rating

4.6 - (104 reviews)
84
12
1
2
5
  • Ana Cruz

    I love the service they provide at this store, they help you with selecting the best shoes and insoles for your needs. I also like the brands they carry.
    Dec 15th, 2023

  • Dan Peak


    Aug 8th, 2023

  • Lynda Sloss

    Great service from Christina, very knowledgeable, friendly and really knew her products. Its been hard to find shoes and she gave me great advice. Will return any time we need shoes.
    Jul 20th, 2023

  • Marlene Ruiz

    I left this store feeling very disappointed. I went in to exchange some hokas I purchased online. The hoka website says we can return or exchange their shoes in Footwear, etc. When I walked in, a young, blue-eyed gentleman said that they actually stopped accepting online returns 2 weeks ago. The way he said it was kinda weird, it felt like he was making it up. He paused for a moment, looked at me up & and down, then said, "we actually don't do that anymore," with a slight smirk. I thought he just didn't want to return an online order. I was really excited to get some new hokas that actually fit. I was going to purchase 2 pairs because I'm traveling soon. The hoka website should remove these locations from their website if the associates are going to turn customers away. Especially if they're lying about accepting online returns. I returned my shoes at the Xpress shipping store right down the street & I'm glad I did because the associate was so friendly! I ended up buying my hokas at Sports Basement. They have MUCH better variety & friendlier staff.
    Mar 4th, 2024

  • Carol W.

    Great customer service -- they call all over to try to find the size or style they don't have there.
    Feb 7th, 2023

Read Our 104 Reviews

About
Footwear etc.

Footwear etc. is located at 1177 Lincoln Ave in San Jose, California 95125. Footwear etc. can be contacted via phone at 408-998-1122 for pricing, hours and directions.

Contact Info

  •   408-998-1122

Questions & Answers

Q What is the phone number for Footwear etc.?

A The phone number for Footwear etc. is: 408-998-1122.


Q Where is Footwear etc. located?

A Footwear etc. is located at 1177 Lincoln Ave, San Jose, CA 95125


Q What is the internet address for Footwear etc.?

A The website (URL) for Footwear etc. is: https://footwearetc.com/pages/san-jose-location


Q What days are Footwear etc. open?

A Footwear etc. is open:
Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM


Q How is Footwear etc. rated?

A Footwear etc. has a 4.6 Star Rating from 104 reviewers.

Hours

Friday:
9:30 AM - 6:00 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM

Ratings and Reviews
Footwear etc.

Overall Rating

Overall Rating
( 104 Reviews )
84
12
1
2
5
Write a Review

Ana Cruz on Google

image I love the service they provide at this store, they help you with selecting the best shoes and insoles for your needs. I also like the brands they carry.

Business Response on Google Feb 15th, 2024
Thank you Ana! We hope to see you again soon.

Dan Peak on Google

image

Business Response on Google Jul 28th, 2023
Thank you. We look forward to your next visit, Dan.

Lynda Sloss on Google

image Great service from Christina, very knowledgeable, friendly and really knew her products. Its been hard to find shoes and she gave me great advice. Will return any time we need shoes.

Business Response on Google Jul 19th, 2023
Thank you Lynda. We hope to see you soon. We give extensive training to our staff so we can help our customers in the best possible way.

Marlene Ruiz on Google

image I left this store feeling very disappointed. I went in to exchange some hokas I purchased online. The hoka website says we can return or exchange their shoes in Footwear, etc. When I walked in, a young, blue-eyed gentleman said that they actually stopped accepting online returns 2 weeks ago. The way he said it was kinda weird, it felt like he was making it up. He paused for a moment, looked at me up & and down, then said, "we actually don't do that anymore," with a slight smirk. I thought he just didn't want to return an online order. I was really excited to get some new hokas that actually fit. I was going to purchase 2 pairs because I'm traveling soon. The hoka website should remove these locations from their website if the associates are going to turn customers away. Especially if they're lying about accepting online returns. I returned my shoes at the Xpress shipping store right down the street & I'm glad I did because the associate was so friendly! I ended up buying my hokas at Sports Basement. They have MUCH better variety & friendlier staff.

Business Response on Google Mar 5th, 2024
Hello Marlene, thank you for bringing this to our attention. Hoka has asked us to stop taking returns as of 2/20/24. However, you should have been presented with this information in a much nicer manner. Please be assured that we are dealing with the personnel on our end. In 38 years of business, our goal has always been to give the best customer service and when we read this review, our whole team took it very seriously and researched every aspect of it. While I can see that this interaction was unpleasant, the Footwear etc. family asks you to give us another chance. This really was just a one-off bad experience (as evidenced by our many 5-star reviews) and I'm hoping I can make right for you. Please contact me at [email protected] or 408-744-9992 x114 so I can show you what real 5-star customer service is! Thank you.

Carol W. on Yelp

image Great customer service -- they call all over to try to find the size or style they don't have there.


Load More Reviews

Overall Rating

Overall Rating
( 104 Reviews )
84
12
1
2
5

Write a Review

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