New World Furniture Gallery

Definitely recommend New world furniture! Had a great experience as soon as we entered the business Danny made us feel so very welcome. He's a great guy and his crew that delivered our bed 2 thumbs up they work fast and also were very polite 5 stars. They Definitely take care of their customers!
Jan 30th, 2023

Edit to say: MY LAST REVIEW IS UNDER MY KIDS ACCOUNT UNDER THE NAME "LIAM B." I had given him 5 stars originally. I came back recently because I sent EVERYONE to this furniture store. I recommend it to everyone after all these years. Today I came back to discuss about some furniture that we last spoke about on November 30. I wrote down all the item number per the booklet and asked him exactly about the product number and pricing. He gave me some decent pricing per usual. However, I went around to other furniture stores and found one that will give me a cheap price because I found that they were mutual friends of mines. And they gave me a super good deal but I wanted to honor my business with New World Furniture since I've always hyped up this place. Today, when I came back and discussed about the prices for the exact same items. Not only did he not price match (which is ok, his store), but he didn't even honor the original prices we discussed. I wrote the exact product number and pointed to the photos and made it clear which sofa we were talking about and he was the one who told me to write down the correct item numbers due to every page having similar item number but just slightly different. I corrected it and went over prices one more time before we left on 11/20/22. But today, not only did he keep asking to see my phone and the notes (invasion of privacy-OSHA), he upped the prices to the items we discussed and tried to claim the item I wrote down were 4 pieces set when it said PIC 4 aka picture 4 per photo I took of the sofas. I had every comment labeled. So he tried twisting up what I was saying when I clearly wrote down every note and word he said so I can come back to discuss with him. I've always sent people here. My friends and family spent thousandsssss of dollars here and I always spoke great things here. But after twisting things and not honoring his original prices either, I have to say, I would not come back nor recommend anyone back here again. At the very least, honor your original prices per discussion but don't ever try to twist things up. I felt stupid bringing my friend in to this place. I guess it's only a good relationship if you constantly come back but it doesn't matter if I sent tons of customers here.
Dec 12th, 2022

My family had a horrible experience with this place. We paid around $3K for a damaged furniture and requested Danny to change this. After going back and forth with this guy, he finally agreed to change the damaged furniture but took him 3 months to bring in the new order to our house that had the wrong color!! He acted like he doesnt know and now he wants more money!! This business is crooked. Please be aware.
Nov 29th, 2022

BEWARE OF THIS STORE AND DANNY!! I purchase a set of Couch here from Danny for over 4k back in 10/20 and was told by him that the couch has warranty for 10 years, 7 months after the motor broke on one of the recliner. We reported this issue directly to Danny  right away and was told not to worry because the couch has warranty and that he will take care of it, he even sent us message that the motor was already ordered,  5 months had pass already and still no actions from this guy.
Oct 23rd, 2021

Donot purchase, everything is on back order, i was promise the following week, what i received was the floor model bed all scratch up, The new bed was ordered & shipped as promise, but when the new bed came it wasn't the bed i ordered & he said shipping made a mistake and they gave the wrong bed, Danny personally delivered, could not give me a date when the new bed would arrive, when i got the new bed it was a whole different bed & color not even the bed i purchase....*Be Aware of what you getting into* cancel ordered and run run run...
Sep 29th, 2021