Del Pacifico Dental

Despite the not-so-good reviews, I decided to take a leap of faith and visit this place. To my pleasant surprise, I had a good experience. Booking an appointment was effortless, and the staff proved to be kind and friendly. The dentist attentively listened to my concerns and performed a great job during my dental cleaning session. the only drawback I I noticed was that they could improve the decoration and interior design.
Jun 23rd, 2023

Too long wait time.
Feb 10th, 2023

Staff talk to each other in the back You can hear them laughing and talking before even coming to check if somebody walked in. They take forever to assist you. This dental schedule appointments for the next business day without even confirming or calling you days before your appointment. They just call you A-day before you're appointment letting you know your schedule for appointment.
Dec 30th, 2021

Refused to attend me and kicked me out
Aug 24th, 2021

I arrived on time to my appointment, but they kept me waiting for about a good 30 minutes. /: Even after I was called, I wasn't asked to rinse like the usual protocol in dentists. There really wasn't a greeting from the (hygenist? What she's called or dental assistant?) And she just shoved the xray vest on me without a word. They also kept me waiting further even after I was seated at the dentist chair. I also wasn't given glasses to protect my eyes from the bright light. So they weren't the best with customer service. But the 2 dentists that assisted were very professional and helpful accounting for the one more star I added. One advocated for my wisdom tooth surgery to be free and the other one one pointed out necessary fillings. So overall very professional service from the dentists, but the customer service of the other staff needs to be improved and to be more efficient.
Feb 15th, 2022